No emails being pushed

[gotroost]

Doesn't seem right that I have to use a Gmail account to get mail from C5. I only have one to use for spammy sites like Craigslist and sites that require one but I don't want to hear from again. Never have trusted Gmail and only use it as a throwaway address. But I guess that is just the IT guy in me thinking.

[mlee]

Originally Posted by gotroost

Doesn't seem right that I have to use a Gmail account to get mail from C5. I only have one to use for spammy sites like Craigslist and sites that require one but I don't want to hear from again. Never have trusted Gmail and only use it as a throwaway address. But I guess that is just the IT guy in me thinking.

You're right... it's not right. But if you really want those notifications..

I always had a Gmail account as a "throwaway" e-mail too, but after using it I find it's super reliable and works well when traveling around with easy web based access on any computer. Give it a shot, you might end up liking it.

[Bad@ssCamaro]

Originally Posted by mlee

You have to go to the Settings Page and there is a tab.

Attachment 749432

All set Mike, got my first batch of emails this morning

[pcguy2u]

Here is the latest from my ISP re the fix of the PTR records - seems like it's like shooting at a moving target. Maybe the IT folks will take notice???

So, the PTR records for IP 192.184.8.128 are good now!

The issue now is that emails seem to be coming from a different IP - 75.126.222.110 - and there is no PTR record for that.

192.184.8.128 was the IP that emails were coming from, and that IP now has PTR records.


Maybe there is more than one outgoing email server - but our spam provider keeps blocking emails from your domain based on no PTR record for the IP.


Here is some info from the log re this issue.



dig -x 75.126.222.110

; <<>> DiG 9.8.3-P1 <<>> -x 75.126.222.110
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 48055
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 2, ADDITIONAL: 4

;; QUESTION SECTION:
;110.222.126.75.in-addr.arpa. IN PTR

;; ANSWER SECTION:
110.222.126.75.in-addr.arpa. 3583 IN PTR 6e.de.7e4b.ip4.static.sl-reverse.com.

;; AUTHORITY SECTION:
126.75.in-addr.arpa. 85632 IN NS ns2.arpa.global-datacenter.com.
126.75.in-addr.arpa. 85632 IN NS ns1.arpa.global-datacenter.com.

;; ADDITIONAL SECTION:
ns1.arpa.global-datacenter.com. 85632 IN A 67.228.254.20
ns1.arpa.global-datacenter.com. 85632 IN AAAA 2607:f0d0:0:15:1000::1
ns2.arpa.global-datacenter.com. 85632 IN A 67.228.255.20
ns2.arpa.global-datacenter.com. 85632 IN AAAA 2607:f0d0:0:15:2000::1

;; Query time: 34 msec
;; SERVER: 216.150.240.30#53(216.150.240.30)
;; WHEN: Tue Oct 27 09:57:37 2015
;; MSG SIZE rcvd: 242




dig camaro5.com

; <<>> DiG 9.8.3-P1 <<>> camaro5.com
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 21972
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 2, ADDITIONAL: 4

;; QUESTION SECTION:
;camaro5.com. IN A

;; ANSWER SECTION:
camaro5.com. 85599 IN A 192.184.8.128

;; AUTHORITY SECTION:
camaro5.com. 85579 IN NS ns2.softlayer.com.
camaro5.com. 85579 IN NS ns1.softlayer.com.

;; ADDITIONAL SECTION:
ns1.softlayer.com. 171979 IN A 67.228.254.4
ns1.softlayer.com. 171979 IN AAAA 2607:f0d0:0:f:1::1
ns2.softlayer.com. 171979 IN A 67.228.255.5
ns2.softlayer.com. 171979 IN AAAA 2607:f0d0:0:f:2::1

;; Query time: 32 msec
;; SERVER: 216.150.240.30#53(216.150.240.30)
;; WHEN: Tue Oct 27 09:59:34 2015
;; MSG SIZE rcvd: 179

dig @8.8.8.8 camaro5.com

; <<>> DiG 9.8.3-P1 <<>> @8.8.8.8 camaro5.com
; (1 server found)
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 11278
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 0

;; QUESTION SECTION:
;camaro5.com. IN A

;; ANSWER SECTION:
camaro5.com. 21599 IN A 192.184.8.128

;; Query time: 84 msec
;; SERVER: 8.8.8.8#53(8.8.8.8)
;; WHEN: Tue Oct 27 10:01:29 2015
;; MSG SIZE rcvd: 45





dig -x @8.8.8.8 75.126.222.110

; <<>> DiG 9.8.3-P1 <<>> -x @8.8.8.8 75.126.222.110
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NXDOMAIN, id: 45059
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 0

;; QUESTION SECTION:
;8.8.8.\@8.in-addr.arpa. IN PTR

;; AUTHORITY SECTION:
in-addr.arpa. 2984 IN SOA b.in-addr-servers.arpa. nstld.iana.org. 2015072299 1800 900 604800 3600

;; Query time: 48 msec
;; SERVER: 216.150.240.30#53(216.150.240.30)
;; WHEN: Tue Oct 27 10:11:56 2015
;; MSG SIZE rcvd: 107

;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NXDOMAIN, id: 30007
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 0

;; QUESTION SECTION:
;75.126.222.110. IN A

;; AUTHORITY SECTION:
. 10800 IN SOA a.root-servers.net. nstld.verisign-grs.com. 2015102700 1800 900 604800 86400

;; Query time: 50 msec
;; SERVER: 216.150.240.30#53(216.150.240.30)
;; WHEN: Tue Oct 27 10:11:56 2015
;; MSG SIZE rcvd: 107

[pcguy2u]

BTW, found out why one's posting/edit privileges get pulled - this is in addition to the message that you receive that attempts to explain what the possible cause are.

If you change your email address in your Control Panel, it is possible that because of this issue of not receiving emails, you never receive the request to confirm the change.

If you don't confirm, the system locks your privileges.

[Bad@ssCamaro]

Who's got the new workaround?

[Speedy1975]

I'm not getting notifications from this site either. Used to work fine. I'm using a comcast.net address.

I'm not going to go sign up for another email address as a work around. Have you guys figured out what's causing it? I work in IT and telling folks to go get another email address setup is crazy.

[pcguy2u]

Originally Posted by Speedy1975

I'm not getting notifications from this site either. Used to work fine. I'm using a comcast.net address.

I'm not going to go sign up for another email address as a work around. Have you guys figured out what's causing it? I work in IT and telling folks to go get another email address setup is crazy.

^^^I agree, but when you come to rely on this site for certain things and the response to the problem is zero, what does one do???

[Speedy1975]

Originally Posted by pcguy2u

^^^I agree, but when you come to rely on this site for certain things and the response to the problem is zero, what does one do???

In my case I will miss posts and or questions posed to me in subscribed threads unless they can correct the issue.

[mlee]

Originally Posted by Speedy1975

I'm not getting notifications from this site either. Used to work fine. I'm using a comcast.net address.

I'm not going to go sign up for another email address as a work around. Have you guys figured out what's causing it? I work in IT and telling folks to go get another email address setup is crazy.

I didn't tell you to do anything. Just offered a transparent solution that works very well.

Originally Posted by Speedy1975

In my case I will miss posts and or questions posed to me in subscribed threads unless they can correct the issue.

Another solution is go to Quick Links... Subscribed Threads and then set that as your shortcut favorite to C5.

[Speedy1975]

Originally Posted by mlee

I didn't tell you to do anything. Just offered a transparent solution that works very well.

Another solution is go to Quick Links... Subscribed Threads and then set that as your shortcut favorite to C5.

Roger that, 2nd solution may work, and I'll look for others. Odd you guys can't get off the black list? Are you using offshore CDN or mail servers or something a long those lines? Other forums I'm involved with tried those things and had to change it because of so many similar issues so just throwing it out there.

Sent you a PM on a secondary issue I just noticed as well.

[JDP Sales]

I don't get them either. SUCKS!! People think i'm ignoring them when in fact I just don't know they've commented on a thread. I love you all and I would never intentionally ignore you.

Jared Royce
801.545.4215

[JDP Sales]

Originally Posted by pcguy2u

Here is the latest from my ISP re the fix of the PTR records - seems like it's like shooting at a moving target. Maybe the IT folks will take notice???

So, the PTR records for IP 192.184.8.128 are good now!

The issue now is that emails seem to be coming from a different IP - 75.126.222.110 - and there is no PTR record for that.

192.184.8.128 was the IP that emails were coming from, and that IP now has PTR records.


Maybe there is more than one outgoing email server - but our spam provider keeps blocking emails from your domain based on no PTR record for the IP.


Here is some info from the log re this issue.



dig -x 75.126.222.110

; <<>> DiG 9.8.3-P1 <<>> -x 75.126.222.110
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 48055
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 2, ADDITIONAL: 4

;; QUESTION SECTION:
;110.222.126.75.in-addr.arpa. IN PTR

;; ANSWER SECTION:
110.222.126.75.in-addr.arpa. 3583 IN PTR 6e.de.7e4b.ip4.static.sl-reverse.com.

;; AUTHORITY SECTION:
126.75.in-addr.arpa. 85632 IN NS ns2.arpa.global-datacenter.com.
126.75.in-addr.arpa. 85632 IN NS ns1.arpa.global-datacenter.com.

;; ADDITIONAL SECTION:
ns1.arpa.global-datacenter.com. 85632 IN A 67.228.254.20
ns1.arpa.global-datacenter.com. 85632 IN AAAA 2607:f0d0:0:15:1000::1
ns2.arpa.global-datacenter.com. 85632 IN A 67.228.255.20
ns2.arpa.global-datacenter.com. 85632 IN AAAA 2607:f0d0:0:15:2000::1

;; Query time: 34 msec
;; SERVER: 216.150.240.30#53(216.150.240.30)
;; WHEN: Tue Oct 27 09:57:37 2015
;; MSG SIZE rcvd: 242




dig camaro5.com

; <<>> DiG 9.8.3-P1 <<>> camaro5.com
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 21972
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 2, ADDITIONAL: 4

;; QUESTION SECTION:
;camaro5.com. IN A

;; ANSWER SECTION:
camaro5.com. 85599 IN A 192.184.8.128

;; AUTHORITY SECTION:
camaro5.com. 85579 IN NS ns2.softlayer.com.
camaro5.com. 85579 IN NS ns1.softlayer.com.

;; ADDITIONAL SECTION:
ns1.softlayer.com. 171979 IN A 67.228.254.4
ns1.softlayer.com. 171979 IN AAAA 2607:f0d0:0:f:1::1
ns2.softlayer.com. 171979 IN A 67.228.255.5
ns2.softlayer.com. 171979 IN AAAA 2607:f0d0:0:f:2::1

;; Query time: 32 msec
;; SERVER: 216.150.240.30#53(216.150.240.30)
;; WHEN: Tue Oct 27 09:59:34 2015
;; MSG SIZE rcvd: 179

dig @8.8.8.8 camaro5.com

; <<>> DiG 9.8.3-P1 <<>> @8.8.8.8 camaro5.com
; (1 server found)
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 11278
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 0

;; QUESTION SECTION:
;camaro5.com. IN A

;; ANSWER SECTION:
camaro5.com. 21599 IN A 192.184.8.128

;; Query time: 84 msec
;; SERVER: 8.8.8.8#53(8.8.8.8)
;; WHEN: Tue Oct 27 10:01:29 2015
;; MSG SIZE rcvd: 45





dig -x @8.8.8.8 75.126.222.110

; <<>> DiG 9.8.3-P1 <<>> -x @8.8.8.8 75.126.222.110
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NXDOMAIN, id: 45059
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 0

;; QUESTION SECTION:
;8.8.8.\@8.in-addr.arpa. IN PTR

;; AUTHORITY SECTION:
in-addr.arpa. 2984 IN SOA b.in-addr-servers.arpa. nstld.iana.org. 2015072299 1800 900 604800 3600

;; Query time: 48 msec
;; SERVER: 216.150.240.30#53(216.150.240.30)
;; WHEN: Tue Oct 27 10:11:56 2015
;; MSG SIZE rcvd: 107

;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NXDOMAIN, id: 30007
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 0

;; QUESTION SECTION:
;75.126.222.110. IN A

;; AUTHORITY SECTION:
. 10800 IN SOA a.root-servers.net. nstld.verisign-grs.com. 2015102700 1800 900 604800 86400

;; Query time: 50 msec
;; SERVER: 216.150.240.30#53(216.150.240.30)
;; WHEN: Tue Oct 27 10:11:56 2015
;; MSG SIZE rcvd: 107

[mlee]

Originally Posted by Speedy1975

Roger that, 2nd solution may work, and I'll look for others. Odd you guys can't get off the black list? Are you using offshore CDN or mail servers or something a long those lines? Other forums I'm involved with tried those things and had to change it because of so many similar issues so just throwing it out there.

Sent you a PM on a secondary issue I just noticed as well.

Myself and any of the mods do not have any insight to the admin side of things. I'm in exactly the same boat as you are.

Originally Posted by JDP Sales

I don't get them either. SUCKS!! People think i'm ignoring them when in fact I just don't know they've commented on a thread. I love you all and I would never intentionally ignore you.

Jared Royce
801.545.4215

Yeah, using your JDP domain name you won't get any e-mails. That was my problem too with a personal domain.