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Old 06-17-2015, 05:28 PM   #1
OmniCamaro
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Thanks for caring for my nice new subwoofer U.P.S.

Yet another reason I hate UPS!
My JL AUDIO 12W3v3-2 is in this box. Would you accept this or submit a claim to UPS. The speaker has a tiny bit of cosmetic damage but who knows what happened internally! Looks like it was run over by a truck!

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Old 06-17-2015, 05:30 PM   #2
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Nope. Call who you ordered it from, send them these pictures, have them submit a claim and send you a replacement.
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Old 06-17-2015, 05:30 PM   #3
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Some more for entertainment purposes.

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Old 06-17-2015, 05:32 PM   #4
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I jumped the gun I guess. I submitted a claim and contacted the seller afterwards. We'll see what happens.
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Old 06-17-2015, 05:41 PM   #5
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Wow looks like they used it as a hockey box puck
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Old 06-17-2015, 05:41 PM   #6
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Originally Posted by OmniCamaro View Post
I jumped the gun I guess. I submitted a claim and contacted the seller afterwards. We'll see what happens.
They'll just tell you that you can't file the claim. BTDT.

I can't believe the driver dropped it off... he should have just sent it back to the shipper so they can start the claim process. I had a box sent back without me knowing due to damage... got en email from the shipper stating new tracking number,
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Old 06-17-2015, 05:44 PM   #7
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Can't believe they delivered it either. You could literally feel the speaker face through the hole. If it was on the magnet end, maybe....
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Old 06-18-2015, 02:42 PM   #8
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I jumped the gun I guess. I submitted a claim and contacted the seller afterwards. We'll see what happens.
I work with UPS daily, always better off accepting damaged shipments and noting them as damaged when you sign for it.

was it just dropped of or did you have to sign for it and if so did you sign for it damaged?
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Old 06-18-2015, 03:15 PM   #9
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Claim it, you paid for it.
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Old 06-18-2015, 05:20 PM   #10
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Dropped on my doorstep, no signature.
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Old 06-18-2015, 05:52 PM   #11
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I would go ape s**t, whats wrong with them?!?!
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Old 06-24-2015, 08:35 AM   #12
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Dropped on my doorstep, no signature.
damn that sucks.

Good luck with the claim
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Old 06-24-2015, 08:47 AM   #13
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Does the speaker work?
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Old 06-24-2015, 10:23 AM   #14
OmniCamaro
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It works fine, from what I can tell. UPS are being really stupid about the whole thing; they are calling me to schedule someone to come look at it. Seriously!? The speaker is working fine, sounding awesome actually, I'm just going to keep it in the car. I didn't like UPS before this, now it's a hate relationship. Tried posting a pic of my setup but Tapatalk, or whatever, won't let me. I'll try again later.
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