OnStar Rant - Page 4

ParisTNDude · 02-01-2012, 03:32 PM

I have kept OnStar and it would bother me to have my paid subscription to XM interupted to hear a commercial from OnStar, certainly not to the degree of the OP. Let them get away with a little infraction and before you know it, your commercial free devices will have.....commercials.

Trevorw24 · 02-01-2012, 03:59 PM

I think you're jumping the gun a little: it only happened once.

Obzen · 02-01-2012, 04:04 PM

Quote:

Originally Posted by mat300z

I have the phone for back up. They offered me 300 minutes for 9.00 dollars. I have only used it 2x. Once when I forgot my phone at the house and had to call my wife cause I couldn't remember what she wanted from the grocery store and one more time to call my daughter on my way home from work to make sure she got home ok (also forgot to take my cell with me that day). It is great for a back up emergency use and for piece of mind. But to answer your question I don't think that has anything to do with the call that was received. I have had onstar in a few of my vehicles and can't remember them ever calling me in the car.

Just a friendly warning. I also signed up for the cheap minutes. I wondered why they were so cheap considering its about 10x as much if you want to add more.

Here's the deal, you have to add a credit card in order to get the minutes. OnStar then takes the liberty of adding it to your account and setting it to auto renew. If you don't remove your credit card they will start billing you monthly after your 6 months is up (the whole onstar package not the minutes).

Its not a huge deal, I just asked them to please remove my credit card and they did so no problem.

Haole · 02-01-2012, 04:47 PM

I was just involved in an accident. I was basically "T boned" although my air bags didn't deploy I never got any one from Onstar to come on and ask if I'm ok. Is this a feature they do only if the bags deploy? I emailed them three days ago to inquire on this and haven't heard back from them.
So needless to say not too pleased with their response time and will be cancelling my plan soon as I can.

Lee123 · 02-01-2012, 04:50 PM

I'm with the OP on this one. I was driving along listening to the radio when a recorded voice boomed out about 3 times as loud as the music had been, or at least it seemed that loud. Since I don't use OnStar it startled the hell out of me. If it hadn't been for the seat belt I would have ruined my own top by jumping out through it. If it ever happened again I would have discontented the OnStar antenna or module, but it hasn't. By the time I got home, I found it to be funny rather than irritating but still don't think they should do that.

I have noticed something that seems a bit strange and that's the number of people here who sound personally defensive about OnStar any time someone criticizes it or brings up the subject of disconnecting it. I can understand why some people like it, but it's hard to understand why they get so pissed off at those who don't.

Partick · 02-01-2012, 04:59 PM

They called me the same way, I thought it was a good oportunity to ask some questions and ordered some minutes as a back up for when I leave my leash (cell phone) at home. They were extremely friendly and helpful and I continue to carry the safe and sound plan.

I can see how you might think it an inconvenience but seriously was it bad enough to warrant the rant?

2SS 2011 · 02-01-2012, 05:27 PM

Quote:

Originally Posted by wadeh

<sigh>

Hey thanks! That was exactly the response I needed to feel a whole lot better about this incident and this community!

Seriously though Was it THAT much of an inconvenience?

Cam2011 · 02-01-2012, 05:49 PM

When I got my camaro I got the same call from Onstar, it was around the week or so point of ownership, I listened as I was interested in the new upgraded features on the 2011 camaro (I had Onstar on older vehicles so I was not new to this), anyhow, I got one call, and one call only since.

Cam2011 · 02-01-2012, 05:52 PM

Quote:

Originally Posted by ParisTNDude

I have kept OnStar and it would bother me to have my paid subscription to XM interupted to hear a commercial from OnStar, certainly not to the degree of the OP. Let them get away with a little infraction and before you know it, your commercial free devices will have.....commercials.

Seriously? It was one call and under a minute long, and as I recall it gave you an opportunity to hang up and not listen rather quickly into the call. Also Satellite was billed as commercial free radio, and now they have commercials.

Infinite-T · 02-01-2012, 06:15 PM

I let my onstar expire, and I don't use it at all, or want it. Just the other day I was listening to some MP3s and onstar came on with a commercial offering me a discount on re-upping... so I hit the on star button and talked to a rep. Told the, I was not interested ant to stop bugging me. The said they had a contract with GM to occasionally contact their customers with special offers..... WTF?

Guess its time to disconnect on star totally.

Infinite-T · 02-01-2012, 06:20 PM

Quote:

Originally Posted by ParisTNDude

I have kept OnStar and it would bother me to have my paid subscription to XM interupted to hear a commercial from OnStar, certainly not to the degree of the OP. Let them get away with a little infraction and before you know it, your commercial free devices will have.....commercials.

Just a little thing along these lines... we PAY good money for cable TV and get commercials all the time... we are paying $50 a month or so for commercials! But I agree, read my story above.

Haole · 02-02-2012, 10:03 PM

I was just involved in an accident. I was basically "T boned"although my air bags didn't deploy I never got any one from Onstar to come on and ask if I'm ok. Is this a feature they do only if the bags deploy? I emailed them three days ago to inquire on this and haven't heard back from them. So needless to say not too pleased with their response time and will becancelling my plan soon as I can.

Yesterday, 12:50 PM #

Well this morning I received a call from Onstar asking questions about my accident (guess they finally read my email). When I told them about the damage to my car and it would be in the shop for at least 26 days. They gave me another 4months coverage for free. So I guess I should be a bit happy. I only use the protection stuff anyways, I've never used the phone number with my account, and I live on an Island so I don't worry about directions. LOL

Haole · 02-03-2012, 09:05 AM

Well I didn't push the red button because I wasn't hurt and I was more Pissed off and not thinking. I have only used Onstar once since I have had my Camaro and it was for directions just for the hell of it. When the directions had me go totally out of my way to go to the Marine Corps base I work at. I decided at that time I wouldn't be paying for that feature any longer.

KIZE · 02-03-2012, 10:45 AM

Ridiculous overreaction.

02-01-2012, 03:32 PM	#43
ParisTNDude Owning SSes for 50 Years Drives: Sharkskin Grey LT1 Join Date: Apr 2010 Location: Paris, TN Posts: 3,139 View My Garage	I have kept OnStar and it would bother me to have my paid subscription to XM interupted to hear a commercial from OnStar, certainly not to the degree of the OP. Let them get away with a little infraction and before you know it, your commercial free devices will have.....commercials. __________________ The new ride: 2023 Camaro, LT1, Sharkskin Grey Previous Performance Cars: 1966 Chevelle SS 4M, 2010 Corvette 6M 1968 Dodge Charger R/T Auto 2012 1SS 6M 1982 Corvette Auto 2010 1SS 6A 1984 Corvette Auto 2016 2SS 8A 1999 Camaro Auto 2017 HBM 1SS 1le 2002 C5 Corvette 6M 2018 2SS 2006 Corvette Auto 2023 Camaro LT1

02-01-2012, 03:59 PM	#44
Trevorw24 Black Ma6ic Drives: 2011 Camaro LS M6 Join Date: Dec 2010 Location: Los Angeles, CA Posts: 1,471	I think you're jumping the gun a little: it only happened once. __________________ DT Headers l MRT v2 l Injen SRI l Hurst STS l Resonators Delete l Lowered 1.25'' l 35% Tint l Black Bowties l Tinted Tail Lights l AAC lighting l Debadged

02-03-2012, 10:45 AM	#56
KIZE www.gkiser.com Drives: 2010 2SS/RS, Auto, Summit White. R Join Date: Apr 2010 Location: Tampa Posts: 431	Ridiculous overreaction. __________________ Roto-fab CAI, GMPP exhaust with tips, Pistol Grip shifter with paddle switches, 'Chevrolet' aluminum kick plates, Aluminum Bow Ties, ClearBra front bumper/facia + side views + gills + behind door handles. SS floormats. www.gkiser.com KIZE www.gkiser.com

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02-01-2012, 04:47 PM	#46
Haole 2017 SS Drives: 2017 Summit White 2SS Join Date: Feb 2009 Location: Hawaii Posts: 1,363 View My Garage	I was just involved in an accident. I was basically "T boned" although my air bags didn't deploy I never got any one from Onstar to come on and ask if I'm ok. Is this a feature they do only if the bags deploy? I emailed them three days ago to inquire on this and haven't heard back from them. So needless to say not too pleased with their response time and will be cancelling my plan soon as I can.

02-01-2012, 04:50 PM	#47
Lee123 Drives: 2012 2SS M6 Join Date: Dec 2011 Location: Phoenix, AZ Posts: 768	I'm with the OP on this one. I was driving along listening to the radio when a recorded voice boomed out about 3 times as loud as the music had been, or at least it seemed that loud. Since I don't use OnStar it startled the hell out of me. If it hadn't been for the seat belt I would have ruined my own top by jumping out through it. If it ever happened again I would have discontented the OnStar antenna or module, but it hasn't. By the time I got home, I found it to be funny rather than irritating but still don't think they should do that. I have noticed something that seems a bit strange and that's the number of people here who sound personally defensive about OnStar any time someone criticizes it or brings up the subject of disconnecting it. I can understand why some people like it, but it's hard to understand why they get so pissed off at those who don't.

02-01-2012, 04:59 PM	#48
Partick Drives: 2010 Camaro 2SS Join Date: Aug 2009 Location: NorCal Posts: 958	They called me the same way, I thought it was a good oportunity to ask some questions and ordered some minutes as a back up for when I leave my leash (cell phone) at home. They were extremely friendly and helpful and I continue to carry the safe and sound plan. I can see how you might think it an inconvenience but seriously was it bad enough to warrant the rant?

02-01-2012, 05:49 PM	#50
Cam2011 Drives: 2011 Camaro 2SS/RS Join Date: Dec 2010 Location: CT Posts: 2,061	When I got my camaro I got the same call from Onstar, it was around the week or so point of ownership, I listened as I was interested in the new upgraded features on the 2011 camaro (I had Onstar on older vehicles so I was not new to this), anyhow, I got one call, and one call only since.

02-02-2012, 10:03 PM	#54
Haole 2017 SS Drives: 2017 Summit White 2SS Join Date: Feb 2009 Location: Hawaii Posts: 1,363 View My Garage	I was just involved in an accident. I was basically "T boned"although my air bags didn't deploy I never got any one from Onstar to come on and ask if I'm ok. Is this a feature they do only if the bags deploy? I emailed them three days ago to inquire on this and haven't heard back from them. So needless to say not too pleased with their response time and will becancelling my plan soon as I can. Yesterday, 12:50 PM # Well this morning I received a call from Onstar asking questions about my accident (guess they finally read my email). When I told them about the damage to my car and it would be in the shop for at least 26 days. They gave me another 4months coverage for free. So I guess I should be a bit happy. I only use the protection stuff anyways, I've never used the phone number with my account, and I live on an Island so I don't worry about directions. LOL

02-03-2012, 09:05 AM	#55
Haole 2017 SS Drives: 2017 Summit White 2SS Join Date: Feb 2009 Location: Hawaii Posts: 1,363 View My Garage	Well I didn't push the red button because I wasn't hurt and I was more Pissed off and not thinking. I have only used Onstar once since I have had my Camaro and it was for directions just for the hell of it. When the directions had me go totally out of my way to go to the Marine Corps base I work at. I decided at that time I wouldn't be paying for that feature any longer.