HACKED! - Page 3

irocnroll · 10-07-2010, 12:36 PM

Well I ordered one of these key cards and have been having issues with Paypal for over a month trying to activate it. Their customer service is HORRIBLE. I have sent over 6 requests to have an issue with my card being LOCKED to get resolved. All they keep doing is posting instructions on how to activate the card. I have attempted their activation procedure well over 6 times and every time it tells me the card is locked. These people dont know how to listen to your issue. They just respond with a pre-generated block of text and say have a good day.

Xanthos · 10-07-2010, 01:58 PM

Quote:

Originally Posted by John Shields

What kills me is that the music wasn't even good. I hadn't even heard of most of them (some being Mexican and Chinese).

It probably was not a person downloading stuff, but a program written by that person. I hate to say it, but most of the people who do stuff like this are not doing it to get things, but simply to mess with people. So the program is scripted to just randomly make purchases/downloads as quickly as possible.
- X

2ndgenz28 · 10-07-2010, 02:13 PM

Quote:

Originally Posted by irocnroll

Well I ordered one of these key cards and have been having issues with Paypal for over a month trying to activate it. Their customer service is HORRIBLE. I have sent over 6 requests to have an issue with my card being LOCKED to get resolved. All they keep doing is posting instructions on how to activate the card. I have attempted their activation procedure well over 6 times and every time it tells me the card is locked. These people dont know how to listen to your issue. They just respond with a pre-generated block of text and say have a good day.

Did you call them???

All of that emial stuff is mostly automatic, a computer reads it then send you a scripted answer. Just like ebay.

You do the I wanna call through support section, it gives you a special code to get right in within the hr.

irocnroll · 10-07-2010, 03:00 PM

Quote:

Originally Posted by 2ndgenz28

Did you call them???

All of that emial stuff is mostly automatic, a computer reads it then send you a scripted answer. Just like ebay.

You do the I wanna call through support section, it gives you a special code to get right in within the hr.

Called and emailed. They all seem to be reading from the same script :(

2ndgenz28 · 10-07-2010, 03:49 PM

Never had a problem once I got a live person on the phone.

ask for tier 2 maybe or lie n say you were told to be bumped up to the next lvl support.

Brokinarrow · 10-07-2010, 04:02 PM

Gah, dang necro threads!!! Had me checking my bank account and warning coworkers, and then I noticed this was all happening 2 months ago!

Iwantone2 · 10-07-2010, 04:34 PM

Quote:

Originally Posted by Brokinarrow

Gah, dang necro threads!!! Had me checking my bank account and warning coworkers, and then I noticed this was all happening 2 months ago!

Well, it happened to me in Feb and then it happened to John in August...you never know when you can be next

Brokinarrow · 10-07-2010, 05:27 PM

Quote:

Originally Posted by Iwantone2

Well, it happened to me in Feb and then it happened to John in August...you never know when you can be next

hm... does anyone know they hacked into JUST the itunes account, or did the hacker have to get into the PC and THEN into the itunes account? Password on my PC is heavy duty, so I'm not as worried about that being hacked.

Iwantone2 · 10-07-2010, 06:19 PM

Quote:

Originally Posted by Brokinarrow

hm... does anyone know they hacked into JUST the itunes account, or did the hacker have to get into the PC and THEN into the itunes account? Password on my PC is heavy duty, so I'm not as worried about that being hacked.

I don't think they went through any of my PC's because they are all at my house and nobody knows any of my passwords.

It's a conspiracy I tell ya...

Toyaholic · 10-07-2010, 06:45 PM

I travel all the time for work all over the country. We signed up for the bank notifications to get sent to my email for every card transaction. It's not exactly when the charge was made, but usually within a day.

Also, set up a debit card not linked to my other accounts. We put funds in the account as needed. Sure... we keep a little money in there, just in case. Just not enough to hurt us while we are disputing the charges. Most banks will give you an account without monthly charges if you have $25 or $50 / month direct deposited into that account. So, it really costs nothing for this protection. It sucks to have to go online and transfer funds into an account to use it, but not as much as getting hit for thousands and eating PB&J until they decide to get your money back to you.

When you install anything on your computer that requires software, run a scan to check for keyloggers. Those bastards can get your password as you type it. I have found keyloggers in software that come with hardware, too.

racrx451 · 10-07-2010, 07:39 PM

anything purchased through my Paypal is immediately sent to my email which in turn is sent to my phone...

gotroost · 10-08-2010, 02:27 AM

I haven't had a chance to thoroughly digest your post, but this is a good place to start: http://www.ftc.gov/bcp/edu/microsites/idtheft/consumers/defend.html

Basically, use a reputable credit card on the Internet and keep a close eye on purchases. Another good practice is to only use one (with a low balance) for internet purchases so that you won't be cut off for local or travel purchases.

Also keep your PC patches up to date and never surf with an admin account.

I'm a security guy and could go on all day, but a few basic precautions can go a long way.

I know this sucks! I was on the road and found out that both my personal cards were compromised while on a trip. Luckily I had enough cash to buy hot dogs until I got home and got it straightened out. It was pretty easy with reputable card companies, but not real pleasant trying to get it done between flights.

Brokinarrow · 10-08-2010, 11:09 AM

Quote:

Originally Posted by Iwantone2

I don't think they went through any of my PC's because they are all at my house and nobody knows any of my passwords.

It's a conspiracy I tell ya...

Oh, they can hack the passwords. That's why I never leave my computer on during the day while I'm gone, or if I'm not going to be using it for a few hours I shut it down. Of course, I also have a 16 character password with numbers and symbols thrown in, so it's going to take a while for someone to brute force their way in

Iwantone2 · 10-08-2010, 11:51 AM

Quote:

Originally Posted by Brokinarrow

Oh, they can hack the passwords. That's why I never leave my computer on during the day while I'm gone, or if I'm not going to be using it for a few hours I shut it down. Of course, I also have a 16 character password with numbers and symbols thrown in, so it's going to take a while for someone to brute force their way in

Yea, I learned my lesson the hard way as well and had to change it to something similar. It's gonna take years to crack our passwords

Unless the government really wants to see what we're doing...

10-07-2010, 04:02 PM	#34
Brokinarrow Drives: 2012 Honda NC700x Join Date: Sep 2008 Location: Indianola, IA Posts: 5,317 View My Garage	Gah, dang necro threads!!! Had me checking my bank account and warning coworkers, and then I noticed this was all happening 2 months ago! __________________

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10-07-2010, 12:36 PM	#29
irocnroll Drives: '91 RS Vert, '11 Grand Cherokee Join Date: May 2009 Location: Connecticut Posts: 2,342 View My Garage	Well I ordered one of these key cards and have been having issues with Paypal for over a month trying to activate it. Their customer service is HORRIBLE. I have sent over 6 requests to have an issue with my card being LOCKED to get resolved. All they keep doing is posting instructions on how to activate the card. I have attempted their activation procedure well over 6 times and every time it tells me the card is locked. These people dont know how to listen to your issue. They just respond with a pre-generated block of text and say have a good day.

10-07-2010, 03:49 PM	#33
2ndgenz28 Thread Killer Drives: All Black Join Date: Aug 2009 Location: NWO Toledo Area Posts: 4,720	Never had a problem once I got a live person on the phone. ask for tier 2 maybe or lie n say you were told to be bumped up to the next lvl support.

10-07-2010, 06:45 PM	#38
Toyaholic It's a sickness! Drives: '69 442 Vert Join Date: Dec 2009 Location: Florida Posts: 1,319	I travel all the time for work all over the country. We signed up for the bank notifications to get sent to my email for every card transaction. It's not exactly when the charge was made, but usually within a day. Also, set up a debit card not linked to my other accounts. We put funds in the account as needed. Sure... we keep a little money in there, just in case. Just not enough to hurt us while we are disputing the charges. Most banks will give you an account without monthly charges if you have $25 or $50 / month direct deposited into that account. So, it really costs nothing for this protection. It sucks to have to go online and transfer funds into an account to use it, but not as much as getting hit for thousands and eating PB&J until they decide to get your money back to you. When you install anything on your computer that requires software, run a scan to check for keyloggers. Those bastards can get your password as you type it. I have found keyloggers in software that come with hardware, too.

10-07-2010, 07:39 PM	#39
racrx451 Drives: 2010 white SS Join Date: May 2010 Location: DMI Posts: 216	anything purchased through my Paypal is immediately sent to my email which in turn is sent to my phone...

10-08-2010, 02:27 AM	#40
gotroost Drives: 2021 Crush ZL1 1LE Join Date: Oct 2009 Location: Sierra Vista, AZ Posts: 1,119 View My Garage	I haven't had a chance to thoroughly digest your post, but this is a good place to start: http://www.ftc.gov/bcp/edu/microsites/idtheft/consumers/defend.html Basically, use a reputable credit card on the Internet and keep a close eye on purchases. Another good practice is to only use one (with a low balance) for internet purchases so that you won't be cut off for local or travel purchases. Also keep your PC patches up to date and never surf with an admin account. I'm a security guy and could go on all day, but a few basic precautions can go a long way. I know this sucks! I was on the road and found out that both my personal cards were compromised while on a trip. Luckily I had enough cash to buy hot dogs until I got home and got it straightened out. It was pretty easy with reputable card companies, but not real pleasant trying to get it done between flights.