Car owners with xm watch out.

shank0668 · 11-29-2008, 05:46 PM

My mom had 6 months of xm on her car and it was going to expire soon so xm called and asked if we wanted 3 more months for 21 bucks, we said yes. so my mom realizes its been about three months and xm billed us 385 dollars. My mom called them and they claimed we agreed for 3 years of xm. We did not! so we got our refund but they justed charged us for 3 years and we didnt even clarify it!

HeatherR · 11-29-2008, 10:51 PM

I recently had a similar experience...I called prior to my new car's free trial running out and wanted to add it to my existing account that has our other cars on it. We pay by the year, but the person kept giving me conflicting amounts it would be, so I told her to bill me (so I could see in writing how much, and why). I did not provide my credit card information and stressed for her to send a bill. Then a few days later while paying my credit card realized they had charged my card over $200-way more than one year for a third car! They had my credit card infomation on file and chanrged me without authorization-which is illegal. I had to call three times to get it fixed. They had charged a variety of "fees" etc. All was corrected but what a hassle! They had been fine for years, but maybe it's the merger?

SS4EVER · 11-30-2008, 12:29 AM

Doesn't surprise me one bit. I'm so ticked off with XM right now that they'll be getting a call from me soon and I'm canceling my subscription. The whole merger between XM and Sirius whiped out half the stations that I liked...

MerF · 11-30-2008, 08:28 AM

Well this confirms my decision to go with HD radio and not satellite.

Camaroinmo · 11-30-2008, 09:28 AM

They gotta do something with the stock at .14 cents per share.

bouncertime · 11-30-2008, 03:55 PM

Quote:

Originally Posted by SS4EVER

Doesn't surprise me one bit. I'm so ticked off with XM right now that they'll be getting a call from me soon and I'm canceling my subscription. The whole merger between XM and Sirius whiped out half the stations that I liked...

They are just doing a reconfiguration and most of those stations will be back in Jan. I wasn't very happy when they got rid of the Boneyard, but it will be back. The only thing that pisses me off is that I have to pay extra to get the NASCAR channel back.

camaro5 · 11-30-2008, 05:02 PM

There's threads galore on XM at Corvette Forum. There's more...

11-29-2008, 05:46 PM	#1
shank0668 Drives: '14 LML/'06 LJ/'76 Trans Am Join Date: Feb 2008 Location: Ohio Posts: 8,438 View My Garage	Car owners with xm watch out. My mom had 6 months of xm on her car and it was going to expire soon so xm called and asked if we wanted 3 more months for 21 bucks, we said yes. so my mom realizes its been about three months and xm billed us 385 dollars. My mom called them and they claimed we agreed for 3 years of xm. We did not! so we got our refund but they justed charged us for 3 years and we didnt even clarify it!

11-30-2008, 12:29 AM	#3
SS4EVER Camaro Convert... Drives: 2006 Cobalt SS Supercharged Join Date: Sep 2008 Location: Metro Detroit, Mi Posts: 595 View My Garage	Doesn't surprise me one bit. I'm so ticked off with XM right now that they'll be getting a call from me soon and I'm canceling my subscription. The whole merger between XM and Sirius whiped out half the stations that I liked... __________________ 4 life! Currently Driving: 2006 Cobalt SS Supercharged

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11-29-2008, 10:51 PM	#2
HeatherR Drives: 2009 CTS, 2008 Solstice GXP Join Date: Oct 2008 Location: Keller, TX Posts: 769 View My Garage	I recently had a similar experience...I called prior to my new car's free trial running out and wanted to add it to my existing account that has our other cars on it. We pay by the year, but the person kept giving me conflicting amounts it would be, so I told her to bill me (so I could see in writing how much, and why). I did not provide my credit card information and stressed for her to send a bill. Then a few days later while paying my credit card realized they had charged my card over $200-way more than one year for a third car! They had my credit card infomation on file and chanrged me without authorization-which is illegal. I had to call three times to get it fixed. They had charged a variety of "fees" etc. All was corrected but what a hassle! They had been fine for years, but maybe it's the merger?

11-30-2008, 08:28 AM	#4
MerF Go Rays! Drives: 03 Trailblazer Join Date: May 2007 Location: St Pete, Florida Posts: 2,532	Well this confirms my decision to go with HD radio and not satellite.

11-30-2008, 09:28 AM	#5
Camaroinmo Drives: Ford F150 SVT Raptor Join Date: Aug 2008 Location: St. louis, MO Posts: 89	They gotta do something with the stock at .14 cents per share.

11-30-2008, 05:02 PM	#7
camaro5 Drives: X-15 Velocipede Join Date: Mar 2008 Location: SW Florida Posts: 4,630	There's threads galore on XM at Corvette Forum. There's more...