Incredible Follow up to the HOLY CRAP - You Never Want to See thread - Page 2 - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

0stones0 · 09-23-2020, 05:23 PM

Sounds like Cooper stepped up. Glad it all came out well.

Danial · 09-23-2020, 11:12 PM

Quote:

Originally Posted by redcoats1976

hmmmm...what model of coopers are they?ive had a set on my car for two years,so far better than the crap pirellis it came with.

Zeon RS-A2 tires. Very highly regarded I guess. I was impressed with their handling and performance - until the failure of course.

I've had Coopers on a lot of cars over the years. Never had a problem until now.

wasthatacop? · 09-23-2020, 11:57 PM

Glad to hear it worked out.
Maybe the previous owner did 155mph on a scorching hot highway?

Spec · 09-26-2020, 09:09 AM

Glad you're safe and that it turned out great for you!

Silver14 · 09-26-2020, 09:41 AM

Quote:

Originally Posted by Danial

I didn't even buy these new - they were put on the car just before I bought it. They were like new but I had no paperwork or warranty to claim. I think they recognized the safety issue of course but still, they could have just as easily told me to take a hike.

I wasn't expecting you to get anything based on you not being the tire purchaser, glad it turned out well!

gto mark · 09-27-2020, 11:20 AM

That's great Cooper took care of you. They usually call that a good will adjustment. Not seeing the tire I can't say for sure but in my experience in the tire business that type of failure is usually due to a loss of air pressure & riding on. With low profile tires its hard to notice. Looks like the rim cut thru the side wall then came apart. Just my .02

Danial · 09-27-2020, 12:27 PM

Quote:

Originally Posted by gto mark

That's great Cooper took care of you. They usually call that a good will adjustment. Not seeing the tire I can't say for sure but in my experience in the tire business that type of failure is usually due to a loss of air pressure & riding on. With low profile tires its hard to notice. Looks like the rim cut thru the side wall then came apart. Just my .02

The official coverage was put as "Road Hazard Warranty". It really is hard to say. I didn't hit anything in the road and I did not get a low pressure warning before hand. I can't imagine for a second that I would not have noticed I was driving on a flat tire. Not possible.

HDRDTD · 09-27-2020, 04:45 PM

Often a manufacturer will offer to replace the product at no charge then ask the repair shop to send them the damaged unit so their QC people can investigate to determine why and how it failed so the manufacturer can use the results to better refine their manufacturing process.

I wouldn't be surprised if Cooper asked for the entire set of tire remains so the can investigate what and how the failure may have happened for their own benifit.

Danial · 09-27-2020, 06:57 PM

Quote:

Originally Posted by HDRDTD

Often a manufacturer will offer to replace the product at no charge then ask the repair shop to send them the damaged unit so their QC people can investigate to determine why and how it failed so the manufacturer can use the results to better refine their manufacturing process.

I wouldn't be surprised if Cooper asked for the entire set of tire remains so the can investigate what and how the failure may have happened for their own benifit.

Indeed. They did and they are.

joekono · 09-28-2020, 11:35 PM

Quote:

Originally Posted by Danial

Indeed. They did and they are.

Glad you're safe!

09-23-2020, 05:23 PM	#15
0stones0 It don’t come easy. Drives: 2010 2SS RS M6 Join Date: May 2014 Location: WI Posts: 2,239 View My Garage	Sounds like Cooper stepped up. Glad it all came out well. __________________

09-23-2020, 11:57 PM	#17
wasthatacop? Drives: 2010 2SS Join Date: Apr 2017 Location: Los Angeles Posts: 360 View My Garage	Glad to hear it worked out. Maybe the previous owner did 155mph on a scorching hot highway? __________________ 2010 2SS living in Los Angeles replaced engine @ 93,000 miles w/ crate engine, camshaft by Comp Cams installed by me, replaced valve train parts, 1.4" BMR lowering springs ZL1 factory rims misc: drilled and slotted rotors, fresh air brake cooling system, new speakers, installed reverse camera, muffler delete

09-27-2020, 11:20 AM	#20
gto mark Drives: 2015 Red Hot 2SS/RS 1LE Recaros NPP Join Date: Jan 2016 Location: south central pa Posts: 120	That's great Cooper took care of you. They usually call that a good will adjustment. Not seeing the tire I can't say for sure but in my experience in the tire business that type of failure is usually due to a loss of air pressure & riding on. With low profile tires its hard to notice. Looks like the rim cut thru the side wall then came apart. Just my .02 Last edited by gto mark; 09-27-2020 at 11:21 AM. Reason: Error

09-26-2020, 09:09 AM	#18
Spec Account Suspended Drives: 2010 Camaro 1SS LS3 Join Date: Jan 2015 Location: Riverside, CA Posts: 4,018	Glad you're safe and that it turned out great for you!

09-27-2020, 04:45 PM	#22
HDRDTD Drives: 2013 Triple Black ZL1 Vert M6 ECF Join Date: Mar 2011 Location: Trenton, Michigan Posts: 7,047	Often a manufacturer will offer to replace the product at no charge then ask the repair shop to send them the damaged unit so their QC people can investigate to determine why and how it failed so the manufacturer can use the results to better refine their manufacturing process. I wouldn't be surprised if Cooper asked for the entire set of tire remains so the can investigate what and how the failure may have happened for their own benifit.