Quote:
Originally Posted by bpmurr
Long story short I took my GT500 in for service because my clutch was toast at 9400ish miles back in June after less than a year of ownership. I was denied any kind of assistance on the repair from the plant engineer by only picture examinations. I ended up having to install a McLeod clutch and flywheel because the OEM unit was on constant back order after waiting for months. I ended up with $1800 dollars in expenses taking away the down payment money for a 2011 Fiesta I planned to buy as a daily driver.
I went all the way to the top of the chain. I ended up dealing with Ken Czubay's team only to get a "free" extended warranty if I bought the Fiesta. I had my final conversation with one of his team members and a plant engineer today. They said because I had posted on the forms I had taken my car down the drag strip for fun at a track rental that I overheated it that day. Even though it was fine and didn't fail until and couple of months and thousands of miles later.
The bottom line is this. If you have any kind of fun in these cars Ford will look for anything to get out of assisting you. What’s the purpose of buying a Mustang for if you can only drive it like a Fusion? I went out of my way to buy this car earlier then I really could afford last year to help them out for not taking bailout money. This was supposed to be a dream experience for me and instead has been a nightmare. It's going to be hard for a loyal Ford guy leave but I'm so disgusted about this. Ford rather jump over a dollar to save a dime. 
To all you Mustang posters on here be careful what you say online. Ford is watching.... |
FYI .. it isn't going to be just FORD ... you gotta watch what you say on the forums with ANY make if you want them to play nice ...
You gotta pay to play ..
Crowley