[bpmurr]

I decided to delete the original post because it doesn't clearly reflect what I was trying to communicate given some of the posts on here. Let me try again in more of a timeline.

I've had a number of issues with my car since I've owned it, all prior to mods except the clutch.

I modded my car at 7k with the equipment below in my sig.

I was invited by the tuner to a track event back in April because I wasn't happy with my numbers. He said the numbers at the track won't lie. I was trapping where I should be despite the lower HP numbers on the dyno he uses.

After the event I had no issues with the clutch and the car drove fine for a few months and about 2000 miles.

Right before Ford Carlisle in the beginning of June my clutch started to slip and real bad.

I took it into the dealer with all the mods on and told them what was going on.

The service manager was requested to take pictures of the car and clutch for Ford.

Via pictures only Ford determined the clutch failed because of my power modifications (only later to find out power wasn't the issue)

However, they'd be happy to install that same clutch back in. I tried to get answers from Ford because I was concerned about putting the same thing in and being back in the dealer 9k later.

After the car was in the dealer for 28 days waiting of the OEM clutch I decided to go with the McLeod because there was no end in site for the wait.

During this time I emailed the CEO of Ford and was directed to Ken Czubay's team. They only offered to give me an extended warranty on a new Fiesta I had ordered. That really didn't fix the current issue, just required me to spend even more money with Ford. Which I was planning to do but wanted some help with the GT500 instead. I really wasn't interested in the warranty offer.

The first McLeod was installed wrong and one of the discs was bent. The dealer thought it was ok, and it looked good in the pics. However, after physical inspection by the manufacturer it was determined the disc was bent. (Just an FYI had 700 miles on it and the head tech at McLeod said it looked like I drove it 7)

I tried to go OEM again but the unit was on backorder so I gave another McLeod a shot.

Well both McLeods made a lot of noise in 4th between 1500-1700 RPM. On the second unit the dealer tech, GM, and I road in it together before I took it home. The noise was still there and they both found it unacceptable. However, the car was safe to drive and they ordered yet another OEM unit that is on backorder until Sept 15. (FYI, McLeod has been great, top notch customer service!)

In the meantime I was trying to get more answers out of Ford. It seems they decided it would just be easier to have a team research me online and when I had my meeting with the SVT tech he started reading my forum posts back to me about the track event. I was really caught be off guard and I lost the focus of what I was trying to accomplish in the call. At least he did confirm what I was told through other sources that the OEM clutch can handle the power I'm putting down. Ken's team did offer to expedite an OEM unit for me.

Had they let me talk to a tech months ago and helped expedite the part I'd have been able to make better decisions and be out a lot less money. Instead I had to fight to get answers an a little patronage for my years of Ford loyalty and the other problems with the car. The fact that they were not very responsive to my requests right off the bat and made me play games to get some help really soured my opinion of the company.