[Infern0]

Originally Posted by travislambert

I think the CC dispute will take care of it. The exchange of goods did not take place, nor do they have my signature on anything. I think that's case closed.



If the dealership fights back at all I won't hesitate to hire an attorney. I don't tolerate crap like this.

Lol, I love this talk.

My standard warning response to these types of sleez balls is, I am diabolical and I tend to over react lmao.

[wrankin]

Hey Travis,

I want to know how I can help. Can I post on a review on their Facebook page on how my friend got shafted? Google reviews? Maybe a few more here could jump on the bandwagon!!

I just bought a used truck from the local sleazeball dealership, gave them a chance to rectify a few things, and when they didn't respond I started to let the world know what I thought.

Bill

[travislambert]

Originally Posted by wrankin

Hey Travis,

I want to know how I can help. Can I post on a review on their Facebook page on how my friend got shafted? Google reviews? Maybe a few more here could jump on the bandwagon!!

I just bought a used truck from the local sleazeball dealership, gave them a chance to rectify a few things, and when they didn't respond I started to let the world know what I thought.

Bill

Thanks Bill.

There are lots of negative reviews on their Facebook page. I'm not sure they'll care, but feel free to post whatever you want.

[Ian SS]

Even though oxidation of the engine components is not a "quality" issue, GM is certainly responsible for the condition of the vehicle until it is delivered to the dealership. We have had cars show up crusted in salt and we bill GM for the paint treatment. It is not the dealers fault the car showed up that way but I'm with you, the condition of the vehicle is not up to par and I would refuse delivery as well. Sucks this dealer is acting sour and crying about it. It really isn't that big of a deal, these cars only have 5-6k worth of front end margin, not sure why they are being babies.

[Battlezone580]

As a businessman my self this made me cringe, this is an example of horrible customer service. Forgot the sales manager, get ahold of the general manager asap.

The quality issue with the car really is out of the question. Regardless of why you want to back out, they owe you that $1000.

Good luck buddy!

[travislambert]

Originally Posted by Ian SS

Even though oxidation of the engine components is not a "quality" issue...

I think calling it a "quality" issue is fair. I get what you're saying... maybe "poor condition" is a better wording, but I think we'd be splitting hairs. Let's just agree it's primarily cosmetic and doesn't necessarily result in increased risk of mechanical failure.... just like a big scratch on a plastic panel.

Originally Posted by Ian SS

Sucks this dealer is acting sour and crying about it. It really isn't that big of a deal, these cars only have 5-6k worth of front end margin, not sure why they are being babies.

Yeah, I'm still not sure why the dealership wouldn't simply return my deposit. Clearly the car is in sub-par condition. Now instead of simply missing out on my business for one sale, they'll miss out on my and my family's business for a lifetime. I'm also going to tell everyone who'll listen about my bad experience. It makes no sense to me how they think this is a good decision. In the end, they won't even get to keep my deposit. So it's guaranteed bad business.

[KyBoy]

That house guy is a lunatic. A grand isn't gonna break their bank I'm sure.

I mean...just give it back to you, it's your money.

Heath

[travislambert]

Originally Posted by Battlezone580

As a businessman my self this made me cringe, this is an example of horrible customer service. Forgot the sales manager, get ahold of the general manager asap.

The quality issue with the car really is out of the question. Regardless of why you want to back out, they owe you that $1000.

Good luck buddy!

The general manager was actually there at the time. He's an asshole too.

On my way out of the dealership, I was driving my truck slowly through the parking lot, and I spotted the a manager walking just off to the side of the driving lane. I stopped and said "Excuse me. May I speak to you for a second?" He responded with an arrogant/disgusted "No". It reminded me of how a child might act. (Keep in mind this is the first time in my life I ever spoke to this guy.)

I just looked at him in shock and said "Really?"

He then said, "If you want to talk to me, get out of your truck and come over here." I knew I was wasting my time, so I simply said "That's no way to treat somebody." and then drove away.

He was literally about 10-15 feet from my truck window. He wasn't with another customer or anything like that. Any other decent person would have gladly taken a couple steps toward my truck window. I wish I had it on video. It was unreal.

You'll just have to trust me when I say I did nothing to deserve this treatment. I didn't get loud or curse or anything prior. I stayed very calm and was very polite the entire time at the dealership in spite the fact I was being robbed.

Anyway, I sent emails to dennis.ellmer@priorityauto.com (the face of priority auto) and bschneider@priorityauto.com (the general manager). I haven't heard anything back yet.


(I didn't realize until the time of writing this post, the guy who didn't want to speak with me was the general manager. I could tell by his Willy Wonka suit that he was some type of manager, but it wasn't until I looked him up online just now that I found that he was the general manager.)

[waterman]

Originally Posted by ZL1 1LE

At 1st, they were delivered by covered carrier then at some point, that stopped and the deliveries were by open carrier.

I've been thinking about this.

I recall seeing in the forums six months ago or so, about the first ZL1 1LE deliveries all being conducted in covered carriers. I believe that it was determined that the ride height/approach angle would not allow delivery by train or standard open carrier. A few months after that I recall seeing photos posted in the forums of 1LE's on standard carriers, but only in the last (back)positions (top and bottom) on the trailer. GM is a for profit venture, I get it. They found a way to reduce delivery cost and time.

Now we are seeing 1LE's being delivered in winter months in that same trailered position. Undoubtedly, subjected to every atomized drop of road salt spray that the rig can pick up and throw. The car on the bottom position may as well be driving on the wet salted pavement. If the delivery takes a week, the saline residue has been working it's magic the entire 7 days. That may explain the unacceptably absurd amount of corrosion on a brand new $74,000.00 car.

With all due respect to GM and Chevrolet, if all $56K Stingrays and $66K Grand Sports are delivered via covered carrier, shouldn't all $64K+ ZL1's be delivered in the same manner. As we are paying the same cost, if not more for a similar (if not higher) level of performance. Perhaps Chevy could at least make it an available option. I believe that most of us would gladly pay a premium to avoid what your dealer tried to push off on you Travis.

What are your thoughts?

Anyway, sorry for the rant. I can't help but feel for you. My TPW is at the end of January. I'm not worried about the ship transit, modern oceanic auto transport is top notch. Lansing to Long Beach in February-March will most likely be an extremely salty journey. I'll be losing sleep, and potentially a $5000 deposit if mine arrives in that condition.

Best of luck. Keep us posted.

[Schrack150]

What a scam. I don't believe it'll be long before you get your $$$ back! Good luck

[wrankin]

Hey Travis,

Another thought. You can write a letter to the state attorney general. They have a responsibility to protect consumers in their state. What they have done is probably not illegal, but you already have your experience well documented and it will make them squirm a bit and they will have to respond.

Bill

[wrankin]

Originally Posted by travislambert

Thanks Bill.

There are lots of negative reviews on their Facebook page. I'm not sure they'll care, but feel free to post whatever you want.

I see that - Wow! I left a review on Google and Facebook, but based on the negative reviews, like you said, I don't think it's going to help.

Bill

[travislambert]

Originally Posted by wrankin

Hey Travis,

Another thought. You can write a letter to the state attorney general. They have a responsibility to protect consumers in their state. What they have done is probably not illegal, but you already have your experience well documented and it will make them squirm a bit and they will have to respond.

Bill

Not a bad idea, but I'm confident the CC dispute will be enough to get my money back. If not I'll just hire an attorney to take care of it. Even though it's not at all cost effective vs. using the attorney general, it'll likely get resolved quicker. None of this is really about the money anyway. I simply refuse to let dishonest people take advantage of me.

[travislambert]

Originally Posted by wrankin

I see that - Wow! I left a review on Google and Facebook, but based on the negative reviews, like you said, I don't think it's going to help.

Bill

Thanks for the reviews!

I posted a review on Yelp and on Google. The Google review is gone today for some reason though. I don't know if it was simply deleted or if it has to be reviewed by a human and will eventually reappear or what?

I'm pretty sure most of their positive google reviews are fake/paid reviewers.