Onstar to the rescue NOT - Page 3 - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

Red2014SS · 01-26-2015, 04:20 PM

That would piss me off if the dealer did that without permission. They tried to hound me into signing up and I told them that if they mentioned it again, I would walk. I edited my post above... the 5 year dealio is only good on 2014+ models. Which is a rip.. GM is so cheap, why not extend the 5 yr deal to all of your customers?

christianmotox · 01-26-2015, 04:24 PM

I love that app. you can also keep an eye on youre car when youre away. You can see where youre car is at any point in time.

two_wheel_mayhem · 01-26-2015, 04:25 PM

Quote:

Originally Posted by Red2014SS

That would piss me off if the dealer did that without permission. They tried to hound me into signing up and I told them that if they mentioned it again, I would walk. I edited my post above... the 5 year dealio is only good on 2014+ models. Which is a rip.. GM is so cheap, why not extend the 5 yr deal to all of your customers?

The dealer didn't sign me up for bills coming, all they did was register me for the free trial which was nice so I didn't have to deal with Onstar.

LSXBumblebee · 01-26-2015, 04:26 PM

I pay for on-star, sometimes I don't mind checking my CEL messages without having to find where autozone is or having to find my tuner. CEL comes on hit on-star button and talk to someone while your driving to know how serious the issue really is. Oh, and the whole if I drive off a cliff they will know where to find me.

beany323 · 01-26-2015, 05:20 PM

the first step to trouble shoot a tv that won't turn on is to check to see if its plugged in. Now who in the heck goes and unplugs.. wait.. who unplugged it.. ok.. that worked…. thanks?

garyw · 01-26-2015, 05:37 PM

why would they spend that kind of money only to help you when you dont pay?

JLSuperfly · 01-26-2015, 05:57 PM

Quote:

Originally Posted by bannonm

What's stupid is an operator telling me to push a button inside my car when I just told her I locked myself out. It's just funny, get over yourself.

Maybe your name is Luke Skywalker and she thought you could use the Force.

Angrybird 12 · 01-26-2015, 06:05 PM

Quote:

Originally Posted by bannonm

What's stupid is an operator telling me to push a button inside my car when I just told her I locked myself out. It's just funny, get over yourself.

Wait, did this also happen to you? Or do you have two member names?

Sheriff Justice · 01-26-2015, 06:13 PM

Did you know you can put your OnStar on 'hold / suspend' for up to 6 months?

I keep my OnStar active from May 1 to November 1 (6 months - when I mainly use the car). Call up Nov 1 and put on hold then they automatically start billing again May 1.

Angrybird 12 · 01-26-2015, 06:33 PM

Quote:

Originally Posted by bannonm

Ha, no. I was being rhetorical to the ass clown who gave the OP shit. I think most are missing the irony in his post. You have to push a button inside a locked car so they can sign you up to unlock your car.

I deal with tech companies all the time who's support staff obviously don't listen or read the problem case. It's a joke at work when we predict the how the conversation will go before we even call in. They tend to follow a script on how to address problems and say things that don't even apply or are impossible to do.

Yeah I have called them enough to know every check they will ask me to do and I have usually done them all before I even call so I know the problem is on their end, not mine.

Destructo09 · 01-26-2015, 06:40 PM

I don't like how I pay the same price as people with newer cars yet get half the features. I can't use the app on a 2010 for my phone yet the costs are the same. I cancelled mine this month, it's not worth the extra money. I can easily pay for a lockout service with the money i'll be saving each month. Also, I haven't locked keys in a car in years, so assuming that keeps up I come out way ahead.

ratfinkharley · 01-26-2015, 06:43 PM

Police: "Freeze. Put your hands up!"
OP: "But if I freeze, I can't put my hands up."

I personally don't think OnStar is worth the money. The navigation was no better than my smartphone app. The diagnostic feature should be free; it is a lead generator for your local dealership. The unlock feature is nice, but not worth a monthly subscription fee. The crash notification could be a lifesaver in certain circumstances. But given the infrequency of a crash event, I think it should be a free customer service.

Destructo09 · 01-26-2015, 06:47 PM

Quote:

Originally Posted by ratfinkharley

Police: "Freeze. Put your hands up!"
OP: "But if I freeze, I can't put my hands up."

I personally don't think OnStar is worth the money. The navigation was no better than my smartphone app. The diagnostic feature should be free; it is a lead generator for your local dealership. The unlock feature is nice, but not worth a monthly subscription fee. The crash notification could be a lifesaver in certain circumstances. But given the infrequency of a crash event, I think it should be a free customer service.

I would actually say my smart phone is better at navigation, at least I get a map lol.

Dmpsix · 01-26-2015, 06:49 PM

I see what OP's saying... Yeah that's pretty dumb of the rep, she was probably on auto pilot just taking calls waiting for her shift to be over.

Trust me, I worked in a call center for 2 years, a lot of agents towards the end of their shifts will tell you almost anything to get you off the phone so they can go home.

01-26-2015, 04:20 PM	#29
Red2014SS Drives: 2014 2SS/RS Camaro Join Date: Dec 2014 Location: Kentucky Posts: 2,421	That would piss me off if the dealer did that without permission. They tried to hound me into signing up and I told them that if they mentioned it again, I would walk. I edited my post above... the 5 year dealio is only good on 2014+ models. Which is a rip.. GM is so cheap, why not extend the 5 yr deal to all of your customers? __________________ 2014 2SS/RS, L99, SW LTH w/HF Cats, GMPP Ex. Z/28 CAI, FR41s in PVD Black Chrome, Recaros, Pfadt Sway 377hp, 383tq 12.739@110.44 MPH

01-26-2015, 04:24 PM	#30
christianmotox Drives: ( . )( . ) Join Date: Feb 2010 Location: San Diego, CA Posts: 2,827	I love that app. you can also keep an eye on youre car when youre away. You can see where youre car is at any point in time. __________________

01-26-2015, 05:20 PM	#33
beany323 Drives: Camaro 2SS /RS/1LE Join Date: Sep 2012 Location: Southern Cali. Posts: 1,566 View My Garage	the first step to trouble shoot a tv that won't turn on is to check to see if its plugged in. Now who in the heck goes and unplugs.. wait.. who unplugged it.. ok.. that worked…. thanks? __________________ "The fact the GT500 can barely beat a $37k car with 200 less horsepower speaks volumes. There are about a million mods you can do to a LS3 to make a Camaro do the 1/4 faster then a GT500." (Vroom.) Updated w/ Willow Springs: 1. Nissan GTR Track Pack 1:19.6 2. Ducati 1198 S 1:19.7 3. Nissan GTR 1:20.3 4. Corvette Z06 1:20.4 5. Audi R8 V10 Plus 1:22.0 6. Ferrari 458 Italia 1:22.3 7. CAMARO SS 1LE 1:22.7 8. Shelby GT 500 1:23.5 9. Mustang Gt Track Pack 1:25.8

01-26-2015, 06:13 PM	#37
Sheriff Justice If your not 1st your last Drives: 2014 Camaro 2SS / RS Join Date: Jun 2014 Location: Boston, MA Posts: 248	Did you know you can put your OnStar on 'hold / suspend' for up to 6 months? I keep my OnStar active from May 1 to November 1 (6 months - when I mainly use the car). Call up Nov 1 and put on hold then they automatically start billing again May 1. __________________ 2014 Camaro 2SS / RS ~ Blue Ray Metallic w/ Silver Rally Stripes ~ V8 6.2L ~ Blue & Black 2-tone leather interior accent trim package ~ Custom decals from Emblem Pros

01-26-2015, 06:40 PM	#39
Destructo09 Drives: 2010 CGM Camaro 2SS/LS3 Join Date: Oct 2013 Location: Raleigh-Durham Posts: 1,409	I don't like how I pay the same price as people with newer cars yet get half the features. I can't use the app on a 2010 for my phone yet the costs are the same. I cancelled mine this month, it's not worth the extra money. I can easily pay for a lockout service with the money i'll be saving each month. Also, I haven't locked keys in a car in years, so assuming that keeps up I come out way ahead. __________________ 2010 2SS BMR 1" Springs Koni Orange struts/shocks 1LE rear sway bar SRP Racing Pedals Hurst Billet short shifter Square tire/wheel setup Elite Engineering Catch Can Stainless Power longtubes/highflow cats K&N Typhoon CAI RPM Motorsports of Garner, NC dyno tune (421 RWHP)

01-26-2015, 04:26 PM	#32
LSXBumblebee LSX Bumblebee Drives: 2014 LSX Camaro Join Date: Jul 2014 Location: United States Posts: 434 View My Garage	I pay for on-star, sometimes I don't mind checking my CEL messages without having to find where autozone is or having to find my tuner. CEL comes on hit on-star button and talk to someone while your driving to know how serious the issue really is. Oh, and the whole if I drive off a cliff they will know where to find me.

01-26-2015, 05:37 PM	#34
garyw Drives: 2014 Camaro 2SS RS Join Date: Aug 2014 Location: Texas Posts: 138	why would they spend that kind of money only to help you when you dont pay?

01-26-2015, 06:43 PM	#40
ratfinkharley Drives: 15 JKU, 00 S10, 73 Vette, 12 JK Join Date: Jan 2014 Location: garage Posts: 370	Police: "Freeze. Put your hands up!" OP: "But if I freeze, I can't put my hands up." I personally don't think OnStar is worth the money. The navigation was no better than my smartphone app. The diagnostic feature should be free; it is a lead generator for your local dealership. The unlock feature is nice, but not worth a monthly subscription fee. The crash notification could be a lifesaver in certain circumstances. But given the infrequency of a crash event, I think it should be a free customer service. __________________ RotoFab CAI - VMaxx Ported TB - Apex Catch Can - CFD Shifter - Choppers Inc Loaded Dice Shift Knob

01-26-2015, 06:49 PM	#42
Dmpsix Drives: Black L99 2SS/RS Join Date: Mar 2014 Location: San Antonio, TX Posts: 1,862	I see what OP's saying... Yeah that's pretty dumb of the rep, she was probably on auto pilot just taking calls waiting for her shift to be over. Trust me, I worked in a call center for 2 years, a lot of agents towards the end of their shifts will tell you almost anything to get you off the phone so they can go home.