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Old 09-11-2014, 08:20 PM   #43
Chevrolet Customer Svc


 
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baLListica45,

I'd like to offer my sincerest apologies for the damages you described on your new Camaro. Your displeasure is very understandable and I could only imagine how you feel. We would never want a customer to experience anything remotely close to what you have. Please know that I'd like to make sure I assist you to the best of my ability to help restore your anticipation and build satisfaction in your vehicle. I read that you have already spoken to a district specialist, and thus, may already have an official GM case open. Feel free to message me with your case number if possible and I'll see what notes I can read in the file. I appreciate any opportunity you afford me to lend a helping hand.

Sincerely,

William R.
Chevrolet Customer Care

Last edited by Chevrolet Customer Svc; 09-11-2014 at 09:09 PM.
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Old 09-11-2014, 08:44 PM   #44
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Quote:
Originally Posted by Chevrolet Customer Svc View Post
baLListica45,

I'd like to offer my sincerest apologies for the damages you described on your new Camaro. Your displeasure is very understandable and I could only imagine how you feel. We would never want a customer to experience anything remotely close to what you have. Please know that I'd like to make sure I assist you to the best of my ability to help restore your anticipation and build satisfaction in your vehicle. I read that you have already spoken to a district specialist, and thus, may already have an official GM established. Feel free to message me with your case number if possible and I'll see what notes I can read in the file. I appreciate any opportunity you afford me to lend a helping hand.

Sincerely,

William R.
Chevrolet Customer Care
^^^^
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Old 09-11-2014, 08:53 PM   #45
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In certain light all imperfections hide. I got home with a certified GM car and pulled into my garage and freaked out. It must have been through 100 hard brush washes. I took it back and got a full refund (a little hassle). GM certified had a 3 day, 300 mile return privilege back then. Hope you get satisfaction.

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