Filed a complaint with the b.b.b - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

oppnyc · 08-05-2010, 03:12 PM

As some of you may know i recently posted a thread about not receiving my title, licensing and registration 2 months after purchasing my new 2010 camaro cash. So i called the dmv here in so cal and they told me they only received the fees and no other paperwork from the dealership so nothing can be processed at this time. Im pissed now, so i called the dealership and they tell me the paperwork was sent to the dmv, theyre just backed up due to the economy and furlo, blah, blah, blah. On Aug. 3, 2010 i filed a complaint with bbb and on Aug 5, i called the dmv to check the status, and miraculously my paperwork was being processed and should be completed in three days. So i guess the complaint help things move alittle faster but the dmv explained to me that the dealership sent the paperwork with their address as the return address so my title, licensing and registration will go to the dealership. The dmv agent said that this was strange and i told her i know the reason why this occured. So i then contacted that the dealership and ask them why is your address where MY ADDRESS IS SUPPOSE TO BE, and they had no answer but "we will mail it to you wants it gets here". Moral of the story is choose the dealerships you do business with wisely.

*The_Blur* · 08-05-2010, 04:57 PM

I'm glad to see this getting resolved so quickly. Make sure that your Carfax lists you as the first owner. Otherwise, you may be eligible to receive compensation for the difference of value. In other words, you can sue if you are not the first owner.

LuisTorres10 · 08-05-2010, 05:13 PM

That happen to me too. They never sent the license plate I was without one for 6 months

2010 SSRS · 08-05-2010, 05:15 PM

wow

Lauryn200 · 08-05-2010, 05:49 PM

Happened to me also...except the dealership messed up on the paperwork and had to drive it to DMV two days before my temp registration expired...

Glad you got it worked out.............

DIGthat2SS · 08-05-2010, 06:02 PM

id be crackin skulls

SSLarry · 08-05-2010, 06:12 PM

In florida, in my experience, they always mail the title and registration back to the dealer so that the dealer casn refund you the money they overcharged for the title and license fees. They don't know the overcharge until they get the paperwork back from the DVM. The dealer then sends the paperwork to you along with the refund check. Why they always overcharge for title and registration fees is beyond me. It makes their life easier I guess.

Duper · 08-05-2010, 06:16 PM

Which dealer was that?

TripleB · 08-05-2010, 07:56 PM

Yes, which dealership?

CaniacFan · 08-05-2010, 08:00 PM

Geez. Mine took about 3 weeks. Glad you got it resolved fairly quickly - unfortunately only after notifying the BBB. Make sure the doumentation was completed properly as well. The dealership may be listed as the owner and not you.

jordan 572 · 08-05-2010, 08:06 PM

talk about flippin out.

John Shields · 08-06-2010, 05:29 AM

Quote:

Originally Posted by SSLarry

In florida, in my experience, they always mail the title and registration back to the dealer so that the dealer casn refund you the money they overcharged for the title and license fees. They don't know the overcharge until they get the paperwork back from the DVM. The dealer then sends the paperwork to you along with the refund check. Why they always overcharge for title and registration fees is beyond me. It makes their life easier I guess.

Better safe than sorry? Nothing like having to make one, or a hundred phone calls to say, "Excuse me Mr. SoandSo... we need you to come in and give us a check for $100 that we underestimated the cost your title fees". Good luck with that.

I'm going on a month now and haven't been told to come in for any paperwork. Not sure how it works here in Colorado to be honest. Can't recall ever going in for anything on my used Jeep either. So not sure how it's all handled. I'd love a kickback check though. I've also been trying to refer people to my dealer in hopes of getting a little bit from them on that too! *Shameless plug* If anyone is buying in Colorado, shoot me a PM.

But OP... glad you got that taken care of. Sometimes it takes complaining to move the process along... though I think too many bog down the system with frivolous complaints.

nards444 · 08-06-2010, 05:31 AM

In new york it took 6 weeks to get mine and the DMV had everything

Bonanza7 · 08-06-2010, 03:24 PM

You could always call GM. I did when the dealer failed to pay off my Solstice I traded in on the Camaro. Next day I got 3 calls stating they had just sent it in. GM called me back with the check number and date sent, the day AFTER I called GM. They were failing to pay off balances owed on the used cars, and getting interest free flooring, on the customers' backs.

08-05-2010, 03:12 PM	#1
oppnyc WhAT Now Drives: 2010 Camaro LS Join Date: Jun 2010 Location: so. cal Posts: 34	Filed a complaint with the b.b.b As some of you may know i recently posted a thread about not receiving my title, licensing and registration 2 months after purchasing my new 2010 camaro cash. So i called the dmv here in so cal and they told me they only received the fees and no other paperwork from the dealership so nothing can be processed at this time. Im pissed now, so i called the dealership and they tell me the paperwork was sent to the dmv, theyre just backed up due to the economy and furlo, blah, blah, blah. On Aug. 3, 2010 i filed a complaint with bbb and on Aug 5, i called the dmv to check the status, and miraculously my paperwork was being processed and should be completed in three days. So i guess the complaint help things move alittle faster but the dmv explained to me that the dealership sent the paperwork with their address as the return address so my title, licensing and registration will go to the dealership. The dmv agent said that this was strange and i told her i know the reason why this occured. So i then contacted that the dealership and ask them why is your address where MY ADDRESS IS SUPPOSE TO BE, and they had no answer but "we will mail it to you wants it gets here". Moral of the story is choose the dealerships you do business with wisely.

08-05-2010, 04:57 PM	#2
The_Blur Moderator Drives: 2018 Harley-Davidson Street Bob Join Date: Nov 2007 Location: San Diego Posts: 14,769	I'm glad to see this getting resolved so quickly. Make sure that your Carfax lists you as the first owner. Otherwise, you may be eligible to receive compensation for the difference of value. In other words, you can sue if you are not the first owner. __________________ RDP Motorsport//GEN5DIY//Cultrag Performance//JPSS//Rodgets Chevrolet// Operation Demon//Buy at Invoice//RACECARWEAR RESPECT ALL CARS. LOVE YOUR OWN. warn 145:159 ban

08-05-2010, 05:15 PM	#4
2010 SSRS Drives: 3 V8 Camaros Join Date: May 2009 Location: The Ocean State Posts: 111,187 View My Garage	wow __________________ Jannetty Racing JRE Street Package

08-05-2010, 05:49 PM	#5
Lauryn200 I Pity The Fool Drives: Jeep Wrangler '06 & VW GTI 09 Join Date: Jun 2009 Location: NYC Posts: 875 View My Garage	Happened to me also...except the dealership messed up on the paperwork and had to drive it to DMV two days before my temp registration expired... Glad you got it worked out............. __________________ ........"Is custom faded?" Jeep Wrangler 06 & VW GTI 09 "My Fast"-

08-05-2010, 07:56 PM	#9
TripleB SoCal Mayhem Drives: 2017 2LT Hyper Blue Metallic Camaro Join Date: May 2009 Location: Lakewood, California Posts: 5,918 View My Garage	Yes, which dealership? __________________

08-05-2010, 05:13 PM	#3
LuisTorres10 Drives: 2010 Chevrolet Camaro LS Join Date: Mar 2010 Location: Monrovia, CA Posts: 58	That happen to me too. They never sent the license plate I was without one for 6 months

08-05-2010, 06:02 PM	#6
DIGthat2SS I can dig that.. Drives: 2010 Red 2SS/RS M6 Join Date: Apr 2010 Location: East Coast Posts: 148	id be crackin skulls

08-05-2010, 06:12 PM	#7
SSLarry Drives: 2SS LS3 Join Date: May 2010 Location: Southeast Florida Posts: 1,309	In florida, in my experience, they always mail the title and registration back to the dealer so that the dealer casn refund you the money they overcharged for the title and license fees. They don't know the overcharge until they get the paperwork back from the DVM. The dealer then sends the paperwork to you along with the refund check. Why they always overcharge for title and registration fees is beyond me. It makes their life easier I guess.

08-05-2010, 06:16 PM	#8
Duper Drives: 2011 Camaro 2SS / RS Join Date: Jul 2010 Location: Pasadena, CA Posts: 299	Which dealer was that?

08-05-2010, 08:00 PM	#10
CaniacFan Drives: '10 SS CGM #75,288, '14 Stingray Join Date: Aug 2009 Location: Wake Forest, NC Posts: 3,938	Geez. Mine took about 3 weeks. Glad you got it resolved fairly quickly - unfortunately only after notifying the BBB. Make sure the doumentation was completed properly as well. The dealership may be listed as the owner and not you.

08-05-2010, 08:06 PM	#11
jordan 572 Drives: none Join Date: Jul 2008 Location: MN Posts: 1,720 View My Garage	talk about flippin out.

08-06-2010, 05:31 AM	#13
nards444 Drives: 1SS/RS Black Join Date: May 2009 Location: New york Posts: 2,123 View My Garage	In new york it took 6 weeks to get mine and the DMV had everything __________________ 2010 1SS/RS Black, CGM stripes, polished Rims, Tinted windows, Hurst shifter

08-06-2010, 03:24 PM	#14
Bonanza7 Account Suspended Drives: 2010, Rally Yellow, Black stripes Join Date: Jul 2010 Location: Phoenix Posts: 2,363	You could always call GM. I did when the dealer failed to pay off my Solstice I traded in on the Camaro. Next day I got 3 calls stating they had just sent it in. GM called me back with the check number and date sent, the day AFTER I called GM. They were failing to pay off balances owed on the used cars, and getting interest free flooring, on the customers' backs.

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