Question for 2012 owners - Page 2 - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

strych9 · 08-29-2012, 04:43 PM

Quote:

Originally Posted by b_williams_82

XM has the worst customer service in the world!! I moved to my new home over two years ago, and they still can't get the new address right!!! Quick question though... I have AT&T, and we all know about the limite internet for AT&T! Does Pandora go against that usage?

Yes! Any Pandora use comes through your data plan.

Mr. iNCREDIBLE · 08-29-2012, 04:45 PM

yeah pandora comes up on your data plan. but it's music, not data heavy..

I listen to pandora at work all day, my office is right outside our warranty call center and I hate listening to the operators.

I stream from my phone about 14 hours a day between work and the car and my data usage has never exceeded 2gb in a month..

jimmy5 · 08-29-2012, 04:48 PM

Dont mess with XM, terrible customer service and they will keep charging you after you cancel.

THR ZL1 #1 · 08-29-2012, 04:58 PM

XM says mine dies in Sept . . . I need to look at my window sticker . . cause I recall reading that they came with one year . .

b_williams_82 · 08-29-2012, 05:04 PM

Quote:

Originally Posted by jimmy5

Dont mess with XM, terrible customer service and they will keep charging you after you cancel.

They tried charging me for 3 months. After I had canceled it!! And they were sending bills to an address I haven't lived at for over 2 years!! This was in June or July this happened!! And AGAIN I told them to switch the address!! Do you think they did??? Nope!!! Still send stuff to my old address!!

AirManFL · 08-29-2012, 05:07 PM

I have a 2SS and it's supposed to be 12 months.

Mine was shut off after 3 months so I call my dealer. They called XM and got it turned back on. 3 months later, it went off again.
I called my dealer and they called XM again. This time, they turned it back on and assured me it won't happen again. They also gave me 12 more months of service.

I'll let you know what happens in 3 months.

Rob

mcalcote · 08-29-2012, 05:27 PM

Well this all really sucks! I am glad to know that I am not the only one that is having this issue! I am not a huge fan of XM but if it is due to you, You should get it!!! There is nothing that says subject to change on my window sticker!!! I want the 12 months that I am owed..
Thank you all for letting me complain!!

Oneslowz28 · 08-29-2012, 06:51 PM

im running into the same issue i called the dealer and they said they took care of it, i shall see shortly. if not pandora may be the next option.

kbar4782 · 08-29-2012, 06:55 PM

Mine got shut off after 3 months. I called MU dealer and it was turned back on the same day. Joe Basil Chevrolet

skoal bandit · 08-29-2012, 08:04 PM

Partial success with xm tonight.

Account was credited with another 3 month trial with the promise that the rest of the time will be added before that runs out.

We'll see in 3 months and 19 days.

patternpilot · 08-29-2012, 08:21 PM

I received my 2012 2SS in October of 2011. I confirmed with XM that I have one year and then I will pay with a check for one year, no credit card. Now my On-Star stopped after three months and I have never heard from them and I will not renew..

AIminiS10 · 08-30-2012, 10:28 AM

I feel your pain. I have been arguing with my delivering dealer. They are close to an hour away from me. They want me to drive back up there to show them the window sticker. They agreed I could just take a pic to prove it. I did and now the rep still want to see the sticker.

This problem just helps compound even more problems I have had with this idiot dealer.

I am not going to drive up there to "show" them the window sticker that they received the car with and it was explicitly stated on GM's web page that I forwarded them. That still isn't good enough.

If you are in the PA area, "DO NOT DEAL WITH JOHN SAUDER CHEVROLET OF NEW HOLLAND OR THEIR EPHRATA location"

HDRDTD · 08-30-2012, 10:34 AM

Quote:

Originally Posted by AIminiS10

I feel your pain. I have been arguing with my delivering dealer. They are close to an hour away from me. They want me to drive back up there to show them the window sticker. They agreed I could just take a pic to prove it. I did and now the rep still want to see the sticker.

This problem just helps compound even more problems I have had with this idiot dealer.

I am not going to drive up there to "show" them the window sticker that they received the car with and it was explicitly stated on GM's web page that I forwarded them. That still isn't good enough.

If you are in the PA area, "DO NOT DEAL WITH JOHN SAUDER CHEVROLET OF NEW HOLLAND OR THEIR EPHRATA location"

As long as the dealer has your VIN, they should be able to look up the original window sticker themselves.

hall966 · 08-30-2012, 11:52 AM

Mine went off two weeks ago. Called the dealer and spoke with the sales manager, it was turned back on while I sat in the car with him on the phone with XM and me. Supposed to good for 1 year.

08-29-2012, 04:58 PM	#18
THR ZL1 #1 Perma Grinning Drives: 2012 Tom Henry Racing ZL1 Join Date: Feb 2012 Location: Schaumburg, IL Posts: 452	XM says mine dies in Sept . . . I need to look at my window sticker . . cause I recall reading that they came with one year . . __________________ Our Garage: 2018 Traverse High Country, 2017 Tom Henry Racing ZL1 Convertible, 2016 Silverado High Country HD, 2014 Camaro SS Convertible, 2012 Tom Henry Racing ZL1, 2002 Berger SS Phase II, 2001 Camaro SS Convertible, 1997 Hendrick Motorsports 30th Anniversary LT4 SS, 1992 Camaro RS Z03 25th . . .

08-29-2012, 08:04 PM	#24
skoal bandit Drives: 2012 ZL1 1991 Syclone 2011 Silverad Join Date: Jun 2009 Location: TN Posts: 59	Partial success with xm tonight. Account was credited with another 3 month trial with the promise that the rest of the time will be added before that runs out. We'll see in 3 months and 19 days. __________________ 2012 ZL1

08-29-2012, 08:21 PM	#25
patternpilot Drives: 2012 2SS/RS Join Date: Aug 2011 Location: Tri-Cities WA. Posts: 928 View My Garage	I received my 2012 2SS in October of 2011. I confirmed with XM that I have one year and then I will pay with a check for one year, no credit card. Now my On-Star stopped after three months and I have never heard from them and I will not renew.. __________________ There's more to life than gas mileage LS3, Whipple, Custom Comp Cam, springs, pushrods, timing set, CAI intake, Apex cold air scoop, Doug Thorley TRI-Y headers, Billet Custom Products baffled Valve covers, Mighty Mouse Catch can, ADM FPCM, ZL1 fuel pump, MSD boost-a-pump, Hex Vent hood vents, ProSport gauges(fuel pressure, AFR, Boost), Corsa, 100 cell Cats. Jannetty remote tuned, Pfadt trailing arms, all parts user installed. No Dyno yet. Manual trans. 3.45 gears.

08-30-2012, 10:28 AM	#26
AIminiS10 Drives: 2012 Camaro ZL1 - #1564 Join Date: Jun 2010 Location: York, PA Posts: 250	I feel your pain. I have been arguing with my delivering dealer. They are close to an hour away from me. They want me to drive back up there to show them the window sticker. They agreed I could just take a pic to prove it. I did and now the rep still want to see the sticker. This problem just helps compound even more problems I have had with this idiot dealer. I am not going to drive up there to "show" them the window sticker that they received the car with and it was explicitly stated on GM's web page that I forwarded them. That still isn't good enough. If you are in the PA area, "DO NOT DEAL WITH JOHN SAUDER CHEVROLET OF NEW HOLLAND OR THEIR EPHRATA location" __________________ 2012 Chevy Camaro ZL1 #1564 1969 Chevy Chevelle 2000 Honda CBR 929rr 2013 Focus ST (daily)

08-29-2012, 04:45 PM	#16
Mr. iNCREDIBLE Drives: 2012 2SS/RS Convertible Join Date: Aug 2012 Location: SoCal Baby... Posts: 2,530	yeah pandora comes up on your data plan. but it's music, not data heavy.. I listen to pandora at work all day, my office is right outside our warranty call center and I hate listening to the operators. I stream from my phone about 14 hours a day between work and the car and my data usage has never exceeded 2gb in a month..

08-29-2012, 04:48 PM	#17
jimmy5 Drives: 2012 ZL1 #450 Join Date: Nov 2011 Location: Big Spring, TX Posts: 479	Dont mess with XM, terrible customer service and they will keep charging you after you cancel.

08-29-2012, 05:07 PM	#20
AirManFL Mid-Florida Camaro Club Drives: 2018 ZL1 Join Date: Nov 2011 Location: Orlando, FL Posts: 2,220	I have a 2SS and it's supposed to be 12 months. Mine was shut off after 3 months so I call my dealer. They called XM and got it turned back on. 3 months later, it went off again. I called my dealer and they called XM again. This time, they turned it back on and assured me it won't happen again. They also gave me 12 more months of service. I'll let you know what happens in 3 months. Rob

08-29-2012, 05:27 PM	#21
mcalcote Drives: 2012 ZL1 Join Date: Mar 2012 Location: Farmington, New Mexico Posts: 204 View My Garage	Well this all really sucks! I am glad to know that I am not the only one that is having this issue! I am not a huge fan of XM but if it is due to you, You should get it!!! There is nothing that says subject to change on my window sticker!!! I want the 12 months that I am owed.. Thank you all for letting me complain!!

08-29-2012, 06:51 PM	#22
Oneslowz28 Account Suspended Drives: 2012 Camaro ZL1 #1265 Join Date: Jan 2009 Location: McHenry, IL Posts: 595	im running into the same issue i called the dealer and they said they took care of it, i shall see shortly. if not pandora may be the next option.

08-29-2012, 06:55 PM	#23
kbar4782 Drives: 2012 ZL1, 00016 Join Date: Jan 2012 Location: Whitesville, NY Posts: 265	Mine got shut off after 3 months. I called MU dealer and it was turned back on the same day. Joe Basil Chevrolet

08-30-2012, 11:52 AM	#28
hall966 Drives: Z/28 Join Date: Oct 2011 Location: Central NY Posts: 51	Mine went off two weeks ago. Called the dealer and spoke with the sales manager, it was turned back on while I sat in the car with him on the phone with XM and me. Supposed to good for 1 year.