Cracked Windshield

[linc400]

Just had a rock hit the windshield on my 1 1/2 week old Camaro. A couple hours later the were two big cracks running up from below the wiper blade. $697.00 for a new one at the Chevy dealer. However, whoever did the install did a good job on the actual windshild installation, but now my rear view mirror hits the roof console/map lights. It goes back on Sat for them to correct that.

I am really not happy with this. My 1994 Buick with 174,000 miles traveled on the same road every day as the Camaro, got hit with a small rock on occassion, and never got a chip or crack. Now I have to pay the $500 deductible. I just changed my insurance to zero deductible for glass in case this happens again.

[B@tman]

Originally Posted by linc400

Just had a rock hit the windshield on my 1 1/2 week old Camaro. A couple hours later the were two big cracks running up from below the wiper blade. $697.00 for a new one at the Chevy dealer. However, whoever did the install did a good job on the actual windshild installation, but now my rear view mirror hits the roof console/map lights. It goes back on Sat for them to correct that.

I am really not happy with this. My 1994 Buick with 174,000 miles traveled on the same road every day as the Camaro, got hit with a small rock on occassion, and never got a chip or crack. Now I have to pay the $500 deductible. I just changed my insurance to zero deductible for glass in case this happens again.

The dealership didn't offer to replace it free of charge?

[linc400]

Originally Posted by B@tman

The dealership didn't offer to replace it free of charge?

Nope, and I even bought this dent/ding/chip warranty, and they told me it is not covered because the windshield cannot be repaired. It has to be replaced.

[Rock-It Man]

Originally Posted by mitchw

If they outsource installation, make sure the installer uses GM glass, otherwise your windshield won't have the GM logo, and it will be obvious it's aftermarket glass.

I got a Pilkington windshield, but no GM logo.

Has anyone gotten a replacement windshield WITH the logo? I'm told they don't exist.

[B@tman]

Originally Posted by linc400

Nope, and I even bought this dent/ding/chip warranty, and they told me it is not covered because the windshield cannot be repaired. It has to be replaced.

Mein GOT!

man, I can't believe a chevy dealership KNOWING how many windshields get destroyed via whatever reason chevy won't fix their windshields. Won't replace yours? That is crap, I'm sorry sir/maam but that is utter BS.

[OHIOSS]

Originally Posted by 90503

It only takes about an hour after they start on it. Some do a sloppy job if its not at a dealer, or your not there. I made sure I was there at the dealer the whole time...just to take a good look after it was done, "Just in case"...no problems, dealer makes sure they do a "clean" job.

The guys that did mine last week (Glass Doctor)took over 2 hours. They were incredibly careful to not damage anything. They put tape on the front of the roof, and on the edge of the hood in case they bumped it with the windshield. They liked my car so much they took several pictures of it! I gave them a $40 tip because they were so careful.

Russ