01-17-2017, 11:56 AM | #29 | |
Drives: 2017 Camaro RS V6 Join Date: Jan 2017
Location: Toronto, Ontario, Canada
Posts: 26
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01-18-2017, 08:32 AM | #30 |
Drives: 2017 Camaro RS V6 Join Date: Jan 2017
Location: Toronto, Ontario, Canada
Posts: 26
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A general update, and a disappointing one to be honest. GM Canada has informed me that they spoke with my dealer, specifically the Service Manager, and he has informed GM Canada that there is nothing wrong with the car. Apparently now the diagnosis is that it is an exhaust drone, and its normal. A Product Information Report (PIR) has been sent to GM and if enough people make the same complain, they'll review the PIRs and act accordingly. In the meantime, until the dealership claims there is an issue, the matter will not be escalated any further. And basically, I have to live with it.
Does anyone know what I can actually do at this point? I mean the immediate option is to take legal action. But anything I can do before that? |
01-18-2017, 03:33 PM | #31 |
Drives: 2018 1SS M6 Join Date: Nov 2014
Location: Houston
Posts: 2,617
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In the video, it sounds like the engine is lugging from being in too high of a gear for the rpm vs load. Don't know about the A8, but this is one of the things I don't like about automatics, they tend to not downshift in situations like this. Sometimes you have to either blip the throttle a little bit, or let off completely for a second to coax it to downshift. Or use the paddle shift to down shift.
Didn't hear anything weird at idle, just the engine purring. |
01-23-2017, 10:35 AM | #32 |
Drives: 2017 Camaro RS V6 Join Date: Jan 2017
Location: Toronto, Ontario, Canada
Posts: 26
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I've been told that by the dealer as well. It is the engine lugging at too low of an RPM. What struck me as odd, however, was how loud it was and how initially I didn't hear this noise at all. After the picking up the vehicle its not as if my driving characteristics changed drastically, or the geography of where I was driving, to bring about such drastic change in engine noise.
Also, this isn't just at low RPMs and low speeds. I have notices, especially in the last few days, that the noise has increased in higher speeds. And at higher speeds the sound isn't a low grumble, it transforms into a higher pitch "boom" sounds. Sounds like a subwoofer on around 70Hz. On the highway it gets so loud that I can barely hear the exhaust. There is no way, in hell, this is normal. And I'm amazed that the dealership has driven it several times and still feels that way. I am trying to get a second opinion from a second dealership. But I'm not having such great luck. Since the car is so new, 1 month to be exact, they ask if the car was bought at their dealership. When I say no, they ask where it was bought and how come I haven't taken it there. Once I explain that, the response is well if another GM shop says this its most likely that. And so right off the bat they've already conditioned their brains to think its normal. This is becoming really frustrating. And I am starting to regret getting the Camaro. |
01-25-2017, 06:41 PM | #33 |
Drives: GM Vehicles Join Date: Jun 2010
Location: Michigan
Posts: 9,328
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Good afternoon Tanvir_sarwar,
We certainly understand your dissatisfaction and apologize for any frustration caused. If interested, we'd be more than happy to reach out to your dealership regarding further clarification on your last appointment. To proceed, please send us a private message. Hope to hear from you, Bret B. GM Customer Care
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01-27-2017, 12:59 PM | #34 | |
Drives: 2017 Camaro RS V6 Join Date: Jan 2017
Location: Toronto, Ontario, Canada
Posts: 26
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02-01-2017, 12:06 PM | #35 |
Drives: 2017 Camaro RS V6 Join Date: Jan 2017
Location: Toronto, Ontario, Canada
Posts: 26
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Update - the weather has been on the colder side here in Toronto. And I've noticed the groaning is definitely louder in the cold.
No response from GM customer care, but will be taking the car to another dealership this Friday. |
02-01-2017, 04:33 PM | #36 |
Lashu74
Drives: 2017 ZL1 Join Date: Dec 2014
Location: PA
Posts: 213
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No response?!? That's surprising, they sure make it look good on hear adding another layer of BS...You should try to call them that may help but doubtful. After a month of there added layer I never even got a call. It's hard to believe these cars are still selling with all the issues that have been uncovered. But I guess most don't come on this forum until after they have purchased one or begin to have problems. I was just reading an article today about the quality awards GM has won and how prices are still dropping on these cars despite how great they are.
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