10-21-2016, 11:50 AM | #1 |
Drives: Black 2012 LT Join Date: Sep 2016
Location: US
Posts: 1
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Timing Chain needs possible service (complicated situation)
I have a 2012 LT.
My check engine like came on about 2 weeks ago. I took it to a local shop that I trust to look at it. He found no issues other than it said that my car was running "Lean" and that I should have my timing chain looked at by a dealer. No big deal. However, I purchased an extended warranty when I bought my car and so my warranty is covered by Ford. As per them, it has to be seen a Ford dealer. So I called my local Ford dealer and the supervisor was VERY hesitant about having anyone in his shop look at my car. I'm very nervous now and am not sure if I should just forego the warranty and take it to a Chevy dealer or if I should go ahead and have the Ford mechanics look at it. Could anyone advise on the best course of action. I want the best possible service for my car. |
10-21-2016, 12:35 PM | #2 |
Drives: 2011 1LT/RS A6 RJT SuperCharged Join Date: Mar 2011
Location: 87114
Posts: 3,503
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If you bought your warranty through a FORD dealership and is required through a FORD dealership then it is their requirement to service your car. Regardless of the supervisors feelings you have a signed document requiring a FORD dealership to service your vehicle.
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10-21-2016, 07:38 PM | #3 |
Drives: 2011ss/rs camaro Join Date: Sep 2011
Location: florida
Posts: 1,261
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I bet they were all to eager for you to buy the warranty. Remind them of that
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Tags |
dealer, timing chain, warranty |
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