The Demands of GM Customer Service

*The_Blur* · 10-19-2010, 10:16 PM

GM customer service has a tough job to do. Imagine if it were tougher, like these calls.

a_Username · 10-19-2010, 10:51 PM

Quote:

CUSTOMER: "No, just to the right of the first 'E' is a 'V'.

HELPLINE: "A 'V'?!?"

CUSTOMER: "Yeah, there's a 'C', an 'H', the first 'E', then a 'V', followed by 'R', 'O', 'L' ..."

HELPLINE: "No, no, no sir! That's the front of the car. When you sit behind the steering wheel, that's the panel I'm talking about."

LMAO!

LimaCharlie · 10-19-2010, 11:26 PM

The sad thing is...I can actually imagine calls like that from people.

v6sonoma · 10-20-2010, 01:09 AM

If only people were required to get a license to use a computer.

wylde1 · 10-20-2010, 11:22 AM

hahahaha every word of that could easily be 100% true.

TheCaptain · 10-20-2010, 12:16 PM

lol that is hilarious!

FxsX24 · 10-21-2010, 05:32 PM

i had a customer call for ball joints for a 2002 car. thats it just a 2002 car. so i can actually see some of these happening

10-19-2010, 10:16 PM	#1
The_Blur Moderator Drives: 2018 Harley-Davidson Street Bob Join Date: Nov 2007 Location: San Diego Posts: 14,768	The Demands of GM Customer Service GM customer service has a tough job to do. Imagine if it were tougher, like these calls. __________________ RDP Motorsport//GEN5DIY//Cultrag Performance//JPSS//Rodgets Chevrolet// Operation Demon//Buy at Invoice//RACECARWEAR RESPECT ALL CARS. LOVE YOUR OWN. warn 145:159 ban

10-20-2010, 01:09 AM	#4
v6sonoma Drives: 2010 SS RS Join Date: Jun 2009 Location: Providence, RI Posts: 8,108 View My Garage	If only people were required to get a license to use a computer. __________________ Mods: BBK Intake, BBK LT's and High Flow Cats, Corsa Cat-back exhaust, Hurst short throw shifter, SLP skip-shift eliminator. 7/1/09 Placed order for IOM/IO int/ SS/RS 6M 9/26/09 Took delivery!

10-20-2010, 11:22 AM	#5
wylde1 I am the Stig Drives: Black w/ IOM stripe 1SS Join Date: Jan 2010 Location: Saskatoon, SK, CAN Posts: 1,312	hahahaha every word of that could easily be 100% true. __________________ 2010 Camaro - 1SS, Black w/ Orange stripes

10-20-2010, 12:16 PM	#6
TheCaptain N7 Spectre Drives: 14 ATS Performance 3.6L AWD Join Date: Jul 2008 Location: Moosomin, Saskatchewan, Canada Posts: 2,732 View My Garage	lol that is hilarious! __________________

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Mr. Scott Lawson - GM Customer Service Manager	JustFresh	Camaro Price \| Ordering \| Tracking \| Dealers Discussions	16	05-13-2012 04:20 AM
Are you a stupid [cable] customer? (BEWARE: sarcasm)	The_Blur	Off-topic Discussions	32	03-16-2011 08:11 AM
WHERE HAS GOOD CUSTOMER SERVICE GONE	leonardo	Vendor and Seller review / feedback / experiences	62	10-04-2010 03:02 PM
Halltech = Great Customer Service	caverman	Camaro V8 LS3 / L99 Engine, Exhaust, and Bolt-Ons	6	09-08-2010 12:19 AM
Bad customer service = no loyalty!	warcopwife	5th Gen Camaro SS LS LT General Discussions	75	06-03-2010 02:35 AM

10-19-2010, 11:26 PM	#3
LimaCharlie Drives: 2011 Camaro SS/RS - 2004 Silverado Join Date: Mar 2010 Location: Las Vegas, NV Posts: 2,989	The sad thing is...I can actually imagine calls like that from people.