Quote:
Originally Posted by Cam_Cam
I stopped ordering from Phasetek when the licenses plate bulbs I bought blew after a few months and they wanted me to fill out a bunch of forms to send them back. No thanks.
If the USPS site only has pre-shipment info, it probably means Phasetek hasn't actually mailed it yet, otherwise it would be recorded in the USPS system when it was scanned in.
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When my LED fog lights burnt out, they sent me a brand new pair with essentially no questions asked, Ive always been incredibly pleased with their customer service. I called Phastek yesterday and they said that the package shipped, so I really think it's USPS causing the problems here.