Quote:
Originally Posted by purpleRac3r
Just an update: I now have over 20,000 miles on the replacement touch screen, and it has been flawless! It's been in extreme cold & high heat conditions several times since replacement, with nary a hiccup. For any who are hesitant to get the replacement, don't. The new ones are good! And it should take less than 2 hours for the job.
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Glad your screen is working. While we were waiting for the replacement screen we had a flex plate/torque tube failure as described in the Tech Link article dated 11-07-14. A new flex plate and torque tube were installed to correct the drive line rattle. Dealer said they also replaced the complete radio to correct the screen flicker problem. When we went to pick up the car twelve days ago the screen would only come down 3/8 of an inch and was crooked. Took back into shop. Next day dealer called and said it was a defective radio and would have to order another radio. Still waiting?
Question: When the radio and/or screen is replaced do you loose all your radio presets and saved addresses? Are they stored in the Human Interface Module or can the dealer down load and reinstall in new unit?