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I'll agree that at first I thought she was overreacting.
But if you re-read the situation, she made a simple request to delete the photo because she had no idea what he took a photo of and the tech made no effort to talk to her about what he was doing or why. And the tech tells his boss he's only going to send the photo to a friend, but then posts it on social media? That's shady as hell.
Up until he posted the photo on social media, my girlfriend had absolutely no idea what he had taken a photo of. And let's be real here, her car is not at a car show and this isn't just some shmoe passing by. She has brought her car to a service business and is paying for a service, not for the employees to take photos of her car and generally add to the already long wait time she's already dealt with.
She even told me if he had bothered to ask her first about it, and treated her with any amount of respect as a customer (same goes for the manager behind the desk) then this entire thing would have been a complete non-issue. In fact, in her particular case, if he had bothered to ask if he could take a pic of her engine bay to post to a facebook page, she would have been totally cool with it and simply requested not to have the license plate posted, purely out of respect.
My girlfriend is decently knowledgeable about cars, and does the majority of the maintenance on her car on her own. She's not the kind of girl that fits into that stereotypical female roll of not knowing anything about cars and will buy a blinker fluid replacement service upcharge because the tech says she needs it. So, this tech could have honestly learned a thing or two directly from the owner of the car if he had bothered to show any amount of professionalism.
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