Quote:
Originally Posted by DGthe3
Just so everyone knows ... there may or may not be 2 sets of e-mail problems. The first is not getting anything (which seems to be the case for some going back to May of last year & what this thread is originally about). It appears to primarily affect people who have been using personal or otherwise rare/uncommon e-mail addresses.
The second is a screwed up notification system detailed in another thread ( this one here). It popped up in late December. If you have stopped getting daily notices & only some instants, then this is your problem. To make it even worse ... it affects gmail, hotmail (which I use), and probably other e-mails as well thereby cancelling out the workaround that we came up with a few months ago.
I have no idea if these are separate or related issues. I don't have a clue what the underlying cause is, let alone how to fix it, and even if I did I can't do anything about it because all the back-end stuff is handled by administrators. I don't know when or if this stuff will be fixed. I don't know any satisfactory alternatives, because nothing that I've tried is anywhere near as good as what I'm used to doing.
I wish I could end this with something encouraging. But I can't. |
I think we understand, but the question is why aren't the administrators looking in to fixing it? I'm assuming they have support for the forum software and should be able to open a case? I know we're preaching to the choir, so please take my comments as trying to help, but if I were an admin and most of my user base weren't getting notifications, I'd be all over that. It's a pretty base forum requirement. Again, if I can help let me know. I have a lot of experience with this stuff but would obviously have to be granted access to take a look.