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Well, congratulations on your new ride. They are nice cars, I'll give you that.
However, your GM experience often depends on your locale. Down here in SoCal, I've had nothing but great experiences with their service departments.
The latest just before Christmas last year- I busted a rocker on cylinder 3 and they fixed my modded car (headers, hfc's, cai, tune) right up without question - ya, no warranty, but they fixed it right and they did it very efficiently. I've had no problems since and my power is there - this is all I could ever ask for.
Sorry to hear about your experiences... but I doubt you've been to every service department at every location around this great nation of ours for you to blanket judge all GM service departments that way.
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