I work as a server at a busy restaurant (especially over the New Years). I worked last night from 730pm to around 2:10 am, than again this morning from 10:30 to 5:30. Today some crazy lady made a huge scene cursing me out to the bartender on the floor.
I was already in a bad mood because hey, I worked New years eve. I had this table for like an hour, was extremely attentive and got them everything they needed without making any mistakes whatsoever. I checked on them about every 5-7 minutes (as is the nature of the place I work at, because it's entertainment more than a restaurant) sometimes they got stuff sometimes they didn't. It was two couples with their kids. After about 40 minutes of getting them settled in I went to the bathroom and came back to my manager telling me that someone had just screamed at the bartender, and I quote; "I have the worst f****** server in the f****** world. He is nowhere to be found. get me your g** d*** manager", and she (it was a lady) was demanding a new person to take care of them.
I'm not upset that this psychopath almost got me in trouble with management (I didn't get in trouble because everyone on the floor had my back; bartender, other servers, and even OTHER tables made it their mission to tell management that I did nothing wrong.)
What actually gets me is that she did this in front of her kid 1., and 2. she yelled at the sweetest bartender that works there. Also, the tab was like 150 dollars and I lost out on that tip money.
When they finally left, the non-trouble couple went before the yelling lady couple did. They passed me, I wished them a happy New Year, and they gave me the sorriest faces I could've gotten. i could tell they felt awful and they wished me a happy new year as well. When the other two left, I wished them a happy new year and the lady gave me the most sarcastic smile and said "happy new year!".
Still thinking about it I don't know what I did wrong. But hey after a quick stern talking to (and me putting management in its place, because I really didn't do anything wrong), I didn't get in any trouble.
But let me tell you, had they written me up for it I would've quit on the spot. I've worked there for a year and a half. Certainly this is one of the "better" stories I have
