Quote:
Originally Posted by irpq11
And I never had that problem at GM. Point?
Soooooooooo, they went above and beyond in this case, but you're done with GM for life?
I'm a business owner myself and I can tell you that as a business owner there are times to say good ridance to some customers. It happens VERY seldom, but it does happen. Only one in our years of doing business, but you have to be fair.
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I'm a business owner as well. If I feel compelled to switch to an alternative product because of seriously delayed delivery on the item I initially wanted, and then a facility certified by the manufacturer manages to destroy a major component of my vehicle out of simple negligence, and does so while conducting an inspection which is supposed to make certain that I don't experience a catastrophic failure no less, I'm going to write that company off unless they do at least something to make it right. By all appearances all that this guy is currently receiving from GM is a polite rephrasing of an old phrase...'go get bent'.
It appears that the new GM may be more like the old GM than some here want to believe.