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I would like to see a dollar amount affixed to the rankings. If you have $2000 worth of warranty work on multiple visits, while annoying it's not horrible. If you have only one visit, but it was for $12000, that would seem to point to long term problems. Like Tommy said, I would rather have to replace a window switch than to have a motor replaced. But both count for 1 problem.
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The biggest mistakes in life come when you know exactly what you are doing.
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