[Richardlord]

This is the official GM position on its Price Protection Policy and Program from a GM Rep on another Corvette Forum with my response - More on this later.
Hi Richard,
Thank you for the email. After reviewing your case, I see that Faye did reach out to you yesterday regarding the price adjustment. The information that was provided by the dealer was the correct pricing, as it was not through the MSRP, but through invoice pricing. At this time we will not be refunding you the difference.
Marissa
Chevrolet Customer Care
Marissa:
I appreciate that I finally have an authoritative answer from GM as to my price protected 2014 Corvette. The answer you provided is that the GM Price Protection policy and program is only partial price protection. On the retail $3,200 price increase of my Z51, GM only price protects customers up to the dealer invoice of $2,768 for a shortage of $432.
As I understand your response, as well as others from GM, my dealer may charge me the higher price, and its only obligation to me is to reimburse me $2,768. My dealer may structure the point-of-sale transaction such that I do not suffer the loss of $432, but that is at the discretion of my dealer. My dealer, Winegardner Chevrolet, of Maryland took the position that if GM is going to screw someone on Price Protection, it shall be me the customer, and not it the dealer.
It amazes me that on my C7 that retailed for $80,000, where I also purchased the GM 7 year Extended Warranty and the extended Wheel & Tire Warranty, and where I financed my C7 through my dealer, that GM and my dealer would screw me over $432. Why would GM and my dealer be so shortsighted and stupid? That makes no sense.
I expected so much better from GM and my dealer. From GM, I expected it to live up to customer expectations that Price Protection meant full price protection, and if it meant something less, GM would provide full disclosure on its Price Protection policy and program. From my dealer, I expected it to put me the customer first, protect my interests, and have me drive away as a fully satisfied customer. There was no GM survey on GM, but there was on my dealer, and I gave it a well-deserved lowest possible rating.
Both GM and my dealer made an enormous amount of profit on my C7, and for both to go on the cheap and screw my on GM’s Price Protection policy and Program over a few hundred dollars does not reflect well on either party. My dealer should have charged me the original price at point-of-sale, but instead charged me the higher price, which also meant an additional increase of $200 in sales taxes. My dealer did reduce the price of my C7 by $100 and an additional amount that almost covered the increase in sales tax. Still, I was still out some $332 that it said it would partially make up to me in service, but it did not.
Had I ordered my C7 just prior to the price increase, I would consider myself fortunate for whatever I got, and I would not complain about the price increase shortage. However, I ordered my C7 in August of ’13 and there was the March ’14 price increase. Chevy had over six months before the price increase to deliver my C7, but it did not until two months later in May, and it was ten months total from order to delivery with the result of both GM and my dealer totally alienating me as a customer in screwing me on price protection, but that is why we have small claims court.
So, now, that Chevy or GMC truck I was going to buy from my dealer, and that Chevy hybrid or Volt my wife was going also going to buy from my dealer, we shall not buy them from my dealer, and what we buy shall not be GM products.
Good going GM and my dealer.
I remain,
Richard Lord