Quote:
Originally Posted by rocket403
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Do you even know what the initial quality study measures? It tracks the number of problems per 100 vehicles (PP100) reported within the first
90-days of vehicle ownership.
What are the most common "problems" reported?
Defects
• 1) Wind noise (the leading complaint since the first survey in 1987)
• 2) Abnormal noises under the vehicle (could be anything)
• 3) Noisy brakes (squealing and clunking)
Design Problems
• 1) Hands-free communication not recognizing customer commands
• 2) HVAC controls poorly located and difficult to use
• 3) Automatic-transmission behavior and shift quality (dual-clutch transmissions, busier shifting with downsized engines and more gears)
This study means nothing more than what consumers THINK is 'wrong' with their new cars when they bought it. Not what is ACTUALLY a PROBLEM as it pertains to reliability/durability.
What happens when you gather data from
THREE YEARS of ownership?