Quote:
Originally Posted by purpleRac3r
I wish you the absolute best of luck in your search for resolution. It's a shame some dealers have to jerk their customers around like yours is. Fortunately, my dealer wants to treat customers right the first time, so they come back for future purchases. A friend in my Corvette club was caught by the price increase just as you were. The dealer flat told him the price increase was the dealership's problem, not his, and they honored the originally ordered price with no games whatsoever. Your dealer is just trying to make as much money as it can off your higher purchase price before it is forced to refund you the difference. A couple percent on several thousand bucks can add up over several weeks, especially on a number cars.
I applaud you for standing your ground! Dealers who employ shady practices must be brought to task.
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Gee, thanks.
Again, for those who have commented, I understand and appreciate what you have said, that it's the dealer's fault, not GM. But, my dealer says its GM's fault, and won't budge from that position. So, my first recourse is to go to GM. I can't go back to my dealer for just compensation without corroboration from a higher authority, GM. If and when GM tells me it's the dealer and not it, and absolves itself from responsibly, then I can go back to my dealership. Right now, for me, its a matter of going through proper channels. At this point in time, my dealership is not going to do anything unless compelled by someone else that is not me, or until I can go back to it with an evidentiary based response. The ball is now in GM's court. GM says it is contacting my dealer, and so until it says otherwise, I have to take it at its word that it is trying to amicably resolve this. I shall give GM the opportunity to resolve this with my dealer. If GM and my dealer put this back in my court, than I shall put this into Smalls Claims Court, but I hope not to have to resort to that, and I can't imagine GM or my dealer wanted that as well. Small Claims is usually before a judge, not a jury, and without lawyers. The net loss to me is a little over $300, and if GM and/or my dealer want to fight over that amount in Court, so be it.
I don't believe GM is powerless in this situation with my dealer. GM controls allocation after all and could use that leverage. Does GM want my dealer and others to continue screwing price protected customers? If GM threatens to cut a C7 allocation or two, and give it to some other dealer, that may get my dealer's attention. Right now its a measure of GM's will in this matter. If GM does not measure up, than I go on as I feel I must back to me dealership, but now armed with the tool I need, a GM authenticated argument. If that fails, then, it's off to Court.