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Old 05-09-2014, 02:51 PM   #13
Richardlord
 
Drives: Dodge Magnum RT Hemi AWD
Join Date: Mar 2013
Location: Potomac River Home in Southern MD
Posts: 283
I just got back from the dealership. We worked out a compromise where I don't lose any money, I think. Under other circumstances I would have walked away, but I saw and touched my baby for the first time, my heart melted, and there was no way anyone else was going to get my baby, and yes, it was at risk. My dealer made it clear to me that as soon as it came in it attracted interest from buyers that saw it and where willing to pay MSRP for it.

My dealer insisted on first getting the price protection money back from GM before I get the financial benefit. It did sign a note that I would get the buyer protection money back within 30 days. I would have preferred that this be done up front, but it is what it is.

In some fairness to my dealer, and Becky shall have to enlighten us, my dealer showed me a reimbursement from GM where it gave a guy a $3,200 credit, but did not get that back from GM. So, I may or may not get $3,200 back from my dealer. What I get back shall depend on what my dealer gets back from GM. Still, I put it upon my dealer to look out for me, which it apparently is not willing to do. This is not a good-will gesture to the customer that GM and my dealer shall have to revisit. I shall point this out to my dealer when I pick up my C7 tomorrow.

I had to put more money down to keep my payment where I wanted it, but I will get that back, I hope. My 2% interest rate that my dealer got for me did not change, so no loss there, and I give it credit for that.

There was an increase in sales tax by $200, but I insisted my dealer cover that cost, and it did in lowering the price of my C7 by another $200. So, no loss there for me, thus far.

I'm not losing any money on the way this played out, I think, but it did leave a bad taste in my mouth, and so I am not going to buy the planned Chevy pick up truck from this dealer. I may also consider a Ford or Dodge (shudder the thought). It' just bad customer relations. It would not budge from its position.

For a moment I thought of walking away, but that would have cost me a lot of money. There is the $1,000 deposit on a C7 with my name on the personalized plaque that I likely would have lost. I would have lost the $1,000 under MSRP. The next C7 I bought would have cost me $3,200 more.

The most important thing to me is that I would have lost my baby after waiting for delivery for almost 9 months. I do not know when I would have gotten another to my specifications. I did insist on the dealer covering the increased sales tax, so I have not lost any money, so far. I guess what I do resent is this has taken the edge off my joy a bit of getting this car. My wife says the bitter taste shall soon depart the very instant we drive away from the dealership in our C7 tomorrow.

Last edited by Richardlord; 05-09-2014 at 04:16 PM.
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