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Please note the freezer trick can also permanently ruin the hard drive rendering any future attempts to get information futile. The new drives are hydro-bearing where as old drives use to be ball bearing based. If you freeze a newer drive not only will you bust the seals but you will permanently freeze the discs in place. Only try it as a last resort.
If it's an external hard drive, take the drive out and install it in your computer first if you have the connections available inside your case. Remember the drive is the exact same thing that is in your computer now, just in a different case. We had a similar thing happen to us. The drive would click but wouldn't run. I removed the drive from the case and installed the drive in our computer and it works just fine.
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