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I just had a friend go through something similar, but with a TV. The "investigation" can take a looooong time, at least it did for the TV. The key is to keep the pressure on.
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"It works 60% of the time, every time." 
"Some say it's a waste of time, others say it's an incredible waste of time."
"The ultimate measure of a man is not where he stands in moments of comfort and convenience, but where he stands at times of challenge and controversy."
2013 IOM SS/RS - 1LE. Born 5/6/2013 (1 of 32 1SS IOM 1LE's) |