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Old 07-31-2009, 12:18 AM   #19
fbodfather


 
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Drives: Camaros................
Join Date: Oct 2006
Location: Seven Fields, PA (Pittsburgh)
Posts: 4,523
Here's the deal.....

A few well-intentioned people thought a thread with 'all known problems' with the new Camaro would be a great idea.........

..........the problem is that several sites have picked it up --published it without ANY context..... and frankly some consumer sites are saying "don't buy the car -- it's riddled with problems...." (...if you were to stumble across the list, it would raise your eyebrows as well.....) (........now if only other enthusiast sites for Toyota and Honda and everyone else would be so 'helpful' by posting the issues that those manufacturers have....and if only consumer sites would pick them up as well.........)


As to someone saying something along the lines of "if we don't talk about it here, GM won't know about it.." Not true.

First -- we're calling owners to discuss the car. We want to know your thoughts and we want to know about any problems you've encountered......

Second - we have almost a thousand cars in Captive Test Fleet -- as a driver of a CTF car - you MUST call in to OnStar at least twice a week and report ANY issue or problem --

Third -- we're monitoring warranty claims - as soon as something happens, we know about it......


I think the starter cable may have been the fastest recall ever performed by any manufacturer.....


Yes - we want to fix any known issue -- but I don't know that any of us benefit from a consumer site telling people not to buy a Camaro.

(...can you say 'resale value?' )

As to the L99 issue -- we will get to the bottom of the issue -- but we have been working 24/7 on all quality issues as well as the Tremec Issue. (we have a few less employees than we had a year ago.....)

Sorry if I'm coming off a bit strong.....it's late -- it's been a long day/month/year.....

I guess it all comes down to this: We (that's you and me) need to think sometimes before we hit "send"......
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