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I think it works for Armed Forces Bank as well. I have an account with them as well as USAA and they messed up my online banking so I called and you talk to a computer and I would type all my info and then it asked for my pin, I gave it and it told me "No record found" so I did it once over same thing, the next time it did it I said "F you" then heard a dial tone and it switched me to a person
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