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Excellent outcome, well thought out and done without hysterics........make note of this in the survey you get after delivery and seek out another place to get your service. Eliminate any additional future profit you might give them.
If you go now to another close dealer, meet the service manager and explain why you are seeking his help, you will get solid service before you ever need it.
Last edited by Glen e; 12-21-2013 at 06:35 PM.
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