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He should at least get suspended for a while. Some people freak out in situations like this because they lose control and don't know what to do, he should know that. We have family members come in the ER on a regular basis screaming and going on but we don't take it to heart. I wish I had a dollar for every time I've heard a doctor get called a prick from a family member but they understand why and I've never seen one say anything back to the member. That's just unprofessional!
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