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Old 11-26-2013, 06:28 AM   #1
Richardlord
 
Drives: Dodge Magnum RT Hemi AWD
Join Date: Mar 2013
Location: Potomac River Home in Southern MD
Posts: 283
Chevrolet Corvette Order Tracking Website

The Chevy Order Tracking Website once provided some tracking infomation, but it was not particulary revealing as to order specifics. Then, it shutdown, but at least indicated it had the order in its system. Now, it says it does not recognize the order. So, I contacted Chevy about this latest development in regard to my Z51, 3LT, Vert order stuck at 1100 with the below reply.

Dear Mr. Lord,

Thank you for contacting Chevrolet and for your continued interest in the status of your 2014 Corvette Stingray order. We appreciate the time you have taken to respond to us and appreciate your ongoing enthusiasm!

We realized the Chevrolet Tracker on our website, www.chevrolet.com, was not providing the best information. We have temporarily shut the system down for tracking Corvette Stingray orders. At this time, we have not established a date or time when this tracking system will be available again to consumers.

We have also reviewed the status of Order Number XXXXXX. However, our resources indicate there has been no change in the status of your order since our last correspondence. We strongly recommend that you keep in touch with your selling dealership for updates and changes. You may also reply to this email periodically for current order status information. We appreciate your patience and recognize the high amount of anticipation for the 2014 Corvette Stingray.

Thank you for contacting Chevrolet!

Sincerely,

The Chevrolet Marketing Team
http://www.chevrolet.com

You have received this email advertising GM products and services in response to your recent request for vehicle information. To opt out of receiving future email messages from General Motors please visit http://www.gmcontactpreferences.com/.

General Motors Corporation, 100 Renaissance Center, 482-MAR-100, Detroit, MI 48265


Sent: 11/25/2013 07:45:55 AM
To: "orderstatus@chevrolet.com" orderstatus@chevrolet.com>
Subject: RE: Order Status Please

RE: XXXXXX MD

I am now getting the following order status update from your website http://www.chevrolet.com/ownership/order-tracker.extapp.html
"Sorry, the order information you entered did not match any results in our system."

Please confirm (1) that my $76,000+ MSRP order is still in Chevy's ordering system as accepted by Chevrolet, and (2) if Chevy still has the car on order, please provide the latest update

Thanks,

Richard Lord
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