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I know many are frustrated with the down time,, I am sure that it is not an intentional issue and it is the last thing that anyone would want to happen. Best practices on backing up of a server is subjective with cost and risk management will allow. This site is free for you to use so complaining on something that is not at a cost for you and allow you to sell, solve problems and meet people with common interests is something that you should not complain about when they restore to last uncorrupted back up of the entire site.
My 2 cents... take it how you like.. I think the site is doing a great job!
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