here's a whole topic dedicated to hardware troubles with the pre:
http://www.precentral.net/palm-pre-hardware-issues
Quote:
Many Pre owners are complaining about cracks, wobbles with the slider, and other quality control issues. Above, you can see a quick video of the hardware issues I'm experiencing with my own Sprint-store, Launch-day Palm Pre. A quick tour through our Palm Pre Forums reveals many of our users are dealing with similar issues:
* How many times have you exchanged your Pre?
* My Cracked Screen
* Screen twisting like an Oreo = Normal?
* Quality Control Problems
* Horrible Build Quality
...and many others. The issue has also been brought up at jkOnTheRun and elsewhere. Several readers have noticed that there may be at least two different manufacturing runs in play here as exemplified by different-colored paper ribbons about the in-box documentation.
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