Quote:
Originally Posted by Stew
You kind of proved my points  Neither is a REAL indicatior of a manufactuers actually RELIABILITY. Someone not knowing how to use synce does not mean there is anything unreliable about, just that they probably should have sipped that option. Then the fact that CR would basically HAVE to hav eignored their own surves when they admitted they gave all Toyotas recommended ratings automatically. And then there are the issues above about how 2 identical cars besides sheetmetal can be rated so differently. |
What the customer says shouldn't be questioned. GM spent years ignoring it just like you are now.
Sync shows up in the performance review by the magazine. But if a large number of customers say they don't like it should be considered real. Rationalizing that you are smarter than your customer is a slippery slope.
So just like my concern on single data point discussions.....just because you think Sync is awesome doesn't mean it's awesome for everyone else.
Btw not intending to argue I just have a lot of experience using both CR and JDP and I know the risks and rewards of using it.