Quote:
Originally Posted by Stew
Too many problems with consumer reports and JD power. When knock a cars reliability ratings down because people don't understand how to work an entertainment system " cough J D Power cough" , or automatically give a manufacturer good ratings ("cough Toyota and Consumer Reports cough" then I can't even take them as a reliable source. Fact is most every manufacturer today is roughly the same when cut through the BS.
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Agreed, as I said, there are problems with both.
For example you don't even need to own the car in order to rate it for Consumer Reports.
But all things being equal, it is generally a reasonable comparison.
CR for example has 3 parts Reliability (judged by the readers) Performance (judged by the magazine) and Safety (judged by content and government ratings I believe). So, yes, CR rates Sync badly and for a lot of people that is pretty much spot on.
JDP has issues as well, but for the most part it is only owner review of the products. Are there cases where a Regal and Century off of the old W-car had wildly different results? You bet. But the Regal had a different customer base and rated what was generally an identical car except for seats, engine and chassis tuning much better because the customer base was different than the other car.
But if you discount what all of the OEMs now accept as the standard you are left with what is the argument of single data points and from my experience........................that gets you know where.