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Thank you all so much for your input! Much appreciated. I guess this is quite a sticky topic and a difficult one to resolve in many cases.
I have finally had some good news! The package has been recovered after 14 days of being delivered four units away from our offices. So,UPS was defo to blame here although they continued to insist they delivered to the exact address provided!
The seller was a great guy and assisted through out the ordeal!
Cheers!
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