Quote:
Originally Posted by calflan
How about 'CUSTOMER SERVICE'.
they could easily get the ball rolling by providing an accurate communication method to those customers who've chosen to do business with them - like all those that have deposits on this site and have received little no valuable or accurate responses regarding their order.
In such busniesses, customer loyalty carries so much more weight than new business. There is a much higher percenatge of repeat customers from good service, as opposed to trying to win new customers. Prove you'll take of what you have and the reputation will spread to others considering looking at your products.
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Not this company! Looking at this whole Camaro buying process, there has been ZERO effort on the part of GM to recognize customer loyalty.