@Hers: Ya the guy was just a total a@@. I will never understand why some men have to act that way towards a woman. I wish I could have heard that adjuster admit to me he was wrong! The adjuster was so bad that not only did he treat me like crap but he screwed up the entire estimate and refused to rewrite it so my estimater Matt at the body shop is rewriting it himself and sending it into USAA. He also bad mouthed me on the phone to Matt while I was sitting in his office listening in which was sooo professional of him.
On the estimate he only allotted 6 minutes to clear coat... seriously 6 minutes.
And instead of allotting for a three stage paint which is what the IOM is, he called it two tone and alloted for a two stage paint. And of course he didnt have the right parts listed. And I was the idiot....
My husband has now decided he is going to deal with it all after what went on yesterday. He has that crazy scary army SSG part of him that will do well dealing with mean insurance adjusters.
@Ruby: I hate it when you tell a tech whats wrong and they ignore you. Our job as techs is to listen in detail to what our customer is telling us. One of our biggest tools is the amount fo detail we get from the person that drives the car everyday. When i was younger I had to take my dad in with me to the local dealership I had purchased my Z28 from to get the work on it done right. The car was still under warranty and the waterpump went out after only having it 2 days. The guy at the dealership was a jerk and would only fix it with stop leak which isnt a fix. And of course they wouldnt lsiten to me when i insisted they fix it properly. So I went and got my daddy.
They fixed it right away when my dad went down there and ripped into them. Sad that it takes a man to get your point across.