Quote:
Originally Posted by cam62
follow up/ in conclusion.
Made the call against the advice here. My sons' next oil change at the dealership will be free.
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Hey way to go, you can't beat that. Hopefully your son learned a double lesson. First to double check on the work being done, and second that if you assert yourself and not just roll-over and accept fate, even dealerships can meet you halfway in a sign of good will.
Such a dealership probably would earn future business from me with such a gesture.