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I agree... those types of mark-up's only send customers to other dealerships. Unless they are selling something that you can't get at the place up the street. If you do any reading on sales, they talk about the "Law of 250", where everyone knows about 250 people. If a customer has a bad experience at a dealership, his 250 friends will probably find out and tell their 250 friends and it doesn't take too long to damage that dealerships reputation.
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