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Originally Posted by DGthe3
You didn't specifically ask me but I would listen to the people that being rational, regardless of their position.
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Put yourself in the shoes of someone who was responsible for customer satisfaction - who would you listen to? The customer, or the guy who likes GM and makes good points but in the end is NOT a customer?
My answer to that is that I wouldn't give someone who is not in the market a minute of my time. Sorry but I will focus my efforts on those that are my customers and those that are in the market. Nothing personal bro - just business.
Quote:
Originally Posted by DGthe3
Since I am one of the people that has not ordered, I obviously do not feel the outrage that some members have at being forced to sit and watch while other people are getting their cars while I'm not. Oh wait ... I do have to sit and watch while other people get their cars. Difference is, my wait is several times longer than yours is.
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The difference is, your wait is YOUR decision - it's not the same as someone who made a financial comittment and is waiting on someone elses actions.
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Originally Posted by DGthe3
You bring up the point of perspective. We all see things a different way because of where we are. Nothing at all wrong with that. But the assumption that everyone makes, regardless of their opinion on the matter, is that their own perspective is the 'true' one and everyone else must adjust accordingly. This is foolish. GM wants to sell as many cars as they can at the highest profit possible. Same for the dealers. Customers want perfect cars as soon as possible. There is an obvious conflict here, the most profitable course of action for GM is not to give customers cars in the sequence in which they ordered, and its also impossible for them to build a perfect car. Me? I have nothing to personally gain from any of this. If I complain, my car won't arrive any faster, and if I defend GM I won't be making any more money. I simply want to offer my opinions and knowledge to the enthusiast community and to help deflate problems that get blown out of proportion.
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There is nothing wrong with your perspective. It is not wrong or right, it is just different then someone who has actually bought the car. In fact, you will never be able to understand what we, the buyer is going through until you are one yourself. No differrent then dating a women vs. being married to her. Your dreaming if you think life isn't going to be different after marriage.
As far as GM selling product at the highest price, GM sells to all dealers for the same price. They have limited say as to what a dealer can sell the product at. Should they encourage dealers to sell above MSRP? NO, of course not, and they regularily encourage us to shop around for the best prices. Why do you think every invoice on every GM car says Manufacturers Suggested Retail Price?
You contributions here are very much appreciated by me DG but sometimes, points need to be made by GM customers, not fans.