Quote:
Originally Posted by KIZE
Ridiculous overreaction.
|
Amen to that.
My wife hit a deer (in her Suburban) on I-75 north of Flint MI in November, at night. Didn't set off the airbag, so she just pushed the OnStar button. The quick, polite, competent, help she got was fantastic. She was over an hour away from where we live, in an area where I'd have NO idea who to call for a tow. OnStar even connected the local police department into the call for her. Since her cellphone wasn't tied up with all that, she was able to be talking to me at the same time.
The tow to a dealership within 20 miles would have been free, but she asked if they could tow the truck down to our preferred dealership. That cost extra, but they setup everything. Two hours after the impact, I picked her up at our dealership. Still not a nice thing to have happen, but OnStar was fantastic. The experience would have been a lot worse without them. I wouldn't pay extra to be able to get directions, but I wouldn't want to be without the basic service (and I sure wouldn't want my wife to be without it).