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Part of the problem was that OnStar also reserved the right to not only track customer driving patterns — including miles driven, routes, vehicle speed and even whether occupants wore seatbelts — but to sell that information to third parties that could include marketers, along with government and police agencies. It didn’t help much when OnStar insisted it would aggregate such personal information and not provide identifying details.
Following OnStar’s Tuesday announcement, Coons and Franken jointly called it “the right thing to do.” But the move might not satisfy all critics. Company spokesman Stefan Cross told msnbc.com that while OnStar so far has “not sold data to any third parties” it has not given up that right or option for active subscribers.