[buzzy56]

Have had XM for a few years now. Love the stations but hate the phone hassle's and the difficulties getting the system turned on and off each October when I garage her for the winter.Last year when I called to have it turned off they failed to and left it on all winter long.Then they tried to charge me 3 months when it was supposed to be shut off.Called them in the spring and told them cancel service and after talking to 3-4 people asked for the manager and she agreed to cancel my account.Spring comes and I get a phone call at the house offering me 6 months for $ 29.00.I say go for it send me and invoice.So far ok.
So this year I call to have it shut off in October and they say ok will shut off and for me to call in April to have it turned back on in May.I put the car up for storage in October and get her out two three times to clean on her in the drive way and XM is still on.So I call them and let them know that it is still on and blah blah blah and the girl says well our computer shows it turned off.I said well its not want to hear it and I turn it up loud and said can you hear it.She says yea ! I said I do not want to receive something without paying and the car is garaged for the winter and I only pull her out on sunny days to warm her up.She says well I guess your getting free radio !
Heck of a business model for sure.Definitely a hassle but for $29.00 for 5 months you cant beat it.Just remember do not give them a credit card,mailed invoice only & expect to spend a lot of time on the phone with the many bozos that they employ. The worse customer service that I have EVER experienced hands down.