Let me start off by saying that I handle insurance claims for one of the larger companies in the US. I know this has nothing to do with Camaros, but I'm home for lunch and pissed, so if you clicked the title, sorry you're stuck reading my rant
I had a claim today where to drivers were on opposite sides of a parking aisle. Driver A (my driver), said that she backed slowly for 5-6 seconds, turning wheels to the right and was 2/3 out of the spot when she felt a crunch.
Driver B (the other driver) says that he backed for an unknown period of time at an unknown rate of speed, got all the way out, had JUST stopped (less than 1 second) and was shifting into drive when he felt a crunch. He admits to using his mirrors only, and neither driver saw the other.
The points of impact were my driver's driver's side corner to his driver's side rear bumper and quarter (very corner).
All the investigation was done within 48 hours (statements, scene photos, etc). No witnesses, no police.
So... I called this at a 50/50 because, even though driver B was 'stopped,' it was only for an instant and it was pretty much dumb luck that he didn't cream the other driver. Both had the opportunity to see each other and neither did. Neither did anything to avoid. Neither had started to move forward.
So... the guy calls his agent (who doesn't handle claims anyway, just policy stuff) to call me and talk to me about the claim and argue with me. They threaten to call the Insurance Commisioner for improper handling of the claim. Then he has the body shop (???) call to argue with me. Then, finally when I suggest he contact his insurance claims department, he agrees he'll do that. His insurance adjuster calls and raises her voice with me, starts getting lippy. I've been nothing but kind, understanding and empathetic with all involved, even though they haven't been so nice to me.
Am I crazy? Did I do anything wrong, or what?
Seriously, parking lots are the bane of my existence. No-one ever thinks they are at fault, at all, no matter what they were doing. Seriously dude, keep your POS truck out of Wal-Mart if you don't want to look behind you while you back up!
Disclaimer: Any resemblance to any person, living or dead, is purely coincidental. The names have been protected to protect the innocent (or guilty, or whatever).